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There are 14 top-rated upholstery cleaners in your area and 115 to avoid.

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Upholstery Cleaning reviews in Cleveland

Real People ~ Real Reviews ~ Real Results

  • Provider name locked. arrived on time and proceeded to start work. he did a very, very thourough job. the carpeting looks new. he applied a stain coating to the light colored areas. total time 5 hours. placed furnishings back where they belonged. very satisfied.
    - donald H.
  • This was our second visit from Provider name locked. Clean. The first time, when the carpet dried, despite deodorizing, the cat smell still lingered, so they came out a <Provider name locked. >secondProvider name locked. > time (without a second charge) to try again. I have every confidence that the second application will work.

    We also had two chairs cleaned "on the fly", and they turned out beautiful, like new!
    Very polite, very courteous, very professional.

    We're <Provider name locked. >exceptionallyProvider name locked. > pleased with this company, and will call on them for any such cleaning in future.
    - Mare B.
  • The service man that came out did not take off his shoes or put on footies, tracking wet and grime up 3 flights.  

    Upon inspecting the chair, he said that he didn't think it would come out and I'd be better off going to buy some stuff and doing it myself.  I explained the situation, and asked him to just try and get it clean as possible. 

    He then asked if I would mind moving the chair down 3 flights so he wouldn’t have to bring his equipment up.  I was reluctant, but did so. Unfortunately, I scraped the walls 3 times trying to carry the chair and ottoman down to the entry level foyer area where he requested I set it up (we live in a 3 story condo), which is exactly why I didn't want to carry it down.

    Himself and another gentleman brought in the tubes, etc. into the foyer, with my front door wide open and them tracking wet everywhere.  The cleaner dropped the nozzle, and the handle came unattached from the tube, spraying water everywhere... all over the floor, the walls, etc.  The 2nd guy asked what happened, and the first guy gave him the "shhhhh..." motion (not knowing I was watching the whole thing) and said just wipe it up.  Except he didn't.  The freshly painted wall in my foyer has water streaks all down it.  

    He then told me to go get a blanket so he could set the cushions down on it, which I complied.  He went to work cleaning, all the while saying how he doesn’t think its going to get clean, and the company that sent the chair is picking up the tab.  Very defeatist attitude from the start.  Despite his claims, the spots were starting to come out.  The other guy went to the truck to get some sort of solvent, and when he tried to apply it, the cleaner again, said... "Nah, it's not coming out, that stuff aint going to help."  Very strange, like he just didn't want to clean it or something.  So he got a few of the spots to get about 75% lighter, and had me come inspect.  I said, "Yea, that’s a lot better!" and he said ok.  Now I assume he was going to keep working the spots until it was gone, but he didn't.  In fact he left the other spots right beside the ones he had been working on at 90-100%... so they are really dark.  

    He quickly went over the rest of the chair, missing sections, very rushed.   Did not feel for one minute he cared or was trying to actually help.  He just wanted to leave.  He finishes up, tells me 80+ bucks, and leaves.  No help carrying anything back  up, no wiping up the mess they made, nothing.  Was pretty ticked off to be honest.  Would not use them again.  

    Insult to injury, they didn't even give me my Angies List discount!
    - Marty B.
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Upholstery Cleaners in Cleveland

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