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Snow Removal reviews in Cleveland

  • F
    The person was constantly texting and calling for the business. I reached out to him after we were able to afford the service. He was adamant about the pay and when I would send the money. He said he was sending the contract to our email, and we tried to get the service before the storm hit. On the next day after the storm hit, we had to reach out to him for when they were coming and kept apologizing saying that the freeways were a mess and there was a big accident on the freeway so exits were closed off. He then told me that they would be at my home between 7-8pm to have it done. I took a nap and woke around 8:45 , STILL NOTHING. I told him i needed a phone call and replied through text saying '' your driveway will be taken care of ". So now its 10pm and I told him too call me and what he did was call and hang up. So i called him back 3x and he didn't answer. He kept sending me to voicemail. So I told him send me my refund cause i have to shovel the driveway myself to get my wife out for work in the morning. He replies through text stating that he will send the morning. I asked why cant you send it now because I have someone ready and I need the money I given him since he didn't do it. NO RESPONSE!!! So morning comes around, and still no refund, he text and says I'm sending it today, I told him to send it NOW, NO RESPONSE!! So I called him and called, he finally sends a text saying he sent the refund, but I saw no activity. I told him i got nothing and of course NO RESPONSE. NOW I'm out of $100 that he scammed. If you are looking for a plow/landscaping company DO NOT GO TO THIS SCAMMER. He is a liar and will not give you any service and steals.
    - Jeff J.
  • A
    Great company to work with. Excellent job, typically always came early in the day. Driveway was clear when we came home from work. Used for 2 years now. Prices vary depending if you pay per push or for the season. Very reasonable pricing.
    - Cindy B.
  • F
    I contracted with Weldon snowplowing for the 2016/2017 and 2017/2018 winter seasons. In the spring of 2018 I noticed that the aluminum trim on both sides of the front of my garage were damaged . It should be noted that I drive a small compact car that I park in the center of my two car garage. After showing the damage to some skilled repairmen, it was concluded that due to the height and position of the damage, only a snowplow could have caused this issue. I contacted Mike Weldon at the beginning of May regarding this situation. I left him a detailed message about the damage however he never returned my call. I continued to call and leave messages until he finally responded during the second week of July. Mike’s immediate response without actually seeing the damage was that it could not have been caused by his plow. He agreed to come to my house to inspect the damage. He finally showed up during the first week of September and again told me that he didn’t think his plow caused the damage. I responded by telling him that there was no other possible way that anything else could have damaged my garage. At that point, Mike Weldon told me that he would send out his siding/garage repairman to look at the damage. This never happened. My garage remains damaged and Mike Weldon has completely ignored the entire situation. Mike Weldon has proven himself to be totally irresponsible and untrustworthy. I hope that any potential or existing customer of Weldon Snowplowing reads this complaint/review and understands the potential risks of dealing with this company.
    - Kenneth K.
  • D
    Did not go very good. The stakes that are put in, mean little to the drivers. I had a patch 20 feet long by 2 feet deep that I had to pay to get fixed even though Mike saw it in April and said it would be fixed. He never fixed it. I used him the year before and had no problem at all. I don't understand how he could go from doing so good to doing so bad.
    - Benny B.
  • C
    They only come once a day, and only when the weather broadcast announces at least 2" of snow has fallen. Most often the show up in the early hours before 5 am. They do not plow all the snow from the driveway. there is always at least an inch of snow left after they leave. My neighbor's driveway is plowed clean to the cement.They won't return the same day, even if the snow piles up over 2 inches. I've asked him to return on a day when it snowed throughout the day and evening and he got angry with me and said they only come once.
    - ANNE R.
  • C
    weekly lawn mowing was satisfactory, however, snow removal was very poor. Did not remove snow completely from driveway, always left about 2 inches on the entire driveay; would come at 4am and then never return when snow fall exceeded 2" the same day. Called the owner who basically yelled at me, saying "read the contract!". I was later told that this contractor has more than 300 business customers and residential is a very minor portion of the business, which would explain the sub-standard service on the snow removal.
    - ANNE R.
  • A
    I heard right back from my inquiry and within two days the job was complete. The man who came out could not have been nicer, more respectful or more thorough. He was at our house for TWO hours. I was very pleased.
    - Louisa S.
  • D
    Contracted to have 3 homes plowed and they subsequently sub-contracted the work without my knowledge. Completely LIED about having completed snow removal during storm of Jan 2017 and his only excuse was that his sub-contractor lied to him. No refund offered, only lame, slow and irresponsible excuses. All plow contractors suck, but this guy is the worst.
    - david b.
  • F
    Hired Forni Landscaping for snow removal in prior years and the work was excellent, it was done on time and the communication with Dave Forni was good and they were highly responsive when any issues arose. But things changed in the Winter 2016-17 we had the exact same contract but it was as a completely different experience. I have no idea what happened. I would not recommend him to anyone for anything. The contract I had was to remove snow at 2" with a promise to have it removed early morning so I could get to work and removed by 5:30 or 6 so I could get up my drive after work just like in the year before when service was exactly that. Each snow when there was barely 2" they were there but when anything more -- when it mattered -- they were many hours late and when we had several significant snow storms they did not show up at all. Because I counted on him this left me stranded. One bad storm they didn't come and would not respond to communication. I shoveled most of the drive by 8pm and they theyn showed up and didn't even finish my job. They stayed less than 10 min doing one shovel of one section and disappeared.. Insult to injuy the days they no-showed they actually billed me which of course I did not pay.. When they no-showed for all the major storms I called the office several times -- every couple of hourse -- and left messages about the situation, I emailed Dave (the owner who set up the contract with me) and the customer service number and I texted. No response to any communication. Not that day. Not that week. Not that month.. Completely unprofessional. I missed work twice because he failed to fulfill the contract for snow removal. This is by far the most unprofessional and unethical business I've come across. At the very least you would think that after a customer has contacted you multiple times you would have the integrity to respond and apologize for not doing what you had promised. It wouldn't have excused the lack of professionalism but at least it would have been an effort to make things right.
    - Teresa D.
  • A
    There were a few small issues with the snow removal but they were resolved by contacting the owner. Spring yard clean up work was done well and quickly. I also was not charged for the time they had to spend fixing one of their leaf blowers.
    - Yvonne L.
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Snow Removal Services in Cleveland

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