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F
"Please see email correspondence below for details of the latest comments. Mr. Terbeek, So let me get this straight - because we are" asking questions on the way our property was handled during the robbery and asking for the company's contact information that did the securing of the property, you are telling me that your firm does not wish to represent our property without even providing us with the answers we seek to our questions? If this is correct, which I sincerely hope not then we would like to speak to the owner of the company. We deserve to the answers to our questions without being told our contract is terminated. It is poor business practice. Please provide the owner of the company's contact information within a reasonable amount of time. Otherwise, we will take action in reporting the company to every agency we can think of for the lack of handling our property the way it should have been handled. If you had not intended on sending the email below to me, then please answer the questions we ask. We are not blaming anyone. We just want to find out why things didn't happen and to hopefully make sure they are taken care of in the future. Sincerely, Dawn From: Terbeek < @clevelandroi.com> To: dawn Mur <mrobdawn@yahoo.com> Sent: Sunday, September 8, 2013 9:37 AM Subject: Re: Few more questions Dawn- Our firm no longer wishes to represent your property. I have instructed that only I will reply to any inquiries. Please provide $131 to pay for expenses (gas bills), incurred at your instruction, so that we may settle your account. I wish you luck with your property. Terbeek 216.926.2900 / 877-926-2901 (efax) http://www.clevelandroi.com/ Sales, Property Management and Repairs From: dawn Mur <mrobdawn@yahoo.com> To: " @ClevelandROI.com" < @ClevelandROI.com> Sent: Sunday, September 8, 2013 8:07 AM Subject: Fw: Few more questions Hi , Would you be able to please perhaps enlighten us to a few questions we have concerning our property and how it was handled with the break-in? We can't seem to wrap our minds around somethings. I have one other question to add to the questions below. My question is why would you have stated to me that your company can't continue to do free things, when all I wanted was a lock box placed on the door when someone went out there to mow. Also, lock boxes are usually free, since it is borrowed. I know no other property management company that charges for them. The questions are below in the previous email I sent to , but didn't receive a response from. ----- Forwarded Message ----- From: dawn Mur <mrobdawn@yahoo.com> To: "office@rentcle.com" <office@rentcle.com> Sent: Monday, August 26, 2013 4:47 PM Subject: Few more questions Hi , My husband and I can't seem to wrap our heads around some questions we have. Perhaps you may be able to enlighten us, since there may be something we are not understanding. The questions are as follows: 1. Why wasn't the police immediately called while your colleague was at the property? 2. Why wasn't each apartment, basement and attic checked for anything that could pose more damage to the property, such as water leaking and ect.? 3. Why wasn't pictures of all of the apartments including the basement immediately taken? 4. Why wasn't the property automatically secured instead of trying to get a hold of us? 5. What would have happened if we were unreachable? 6. Why was the bathroom doors used to block up things instead of plywood, especially with the price being so high? 7. If things were done during normal working hours when it was discovered, then the bill for securing the place may not have been as high. Why wasn't this done? 8. The handyman out there stated that he had experience at other places that have been burglarized. If this is the case, then was wasn't our property handled better? ~Dawn

-Robert & Dawn Ferris M.

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Angie's Answers

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Most states require a seller or landlord to disclose a death in the home. Absent of there being an undisclosed death, the tenant doesn't have a leg to stand on. Usually, small claims court will order the tenant to forfeit the deposit and pay for any unrented time in the home. However, if the tenant can prove that there was an undisclosed death in the home prior to their renting it, you may be liable for a full refund of all rents, deposits and moving expenses.
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Are the heat pumps commercial or residential units?
Are the heat pumps Package or Split System?
Are there actually 33 PTAC units?
Are you an EPA certified person( refrigerant )?

Here is my suggestion, break it down into manageable portions(ie one heat pump and a few PTAC units every other month) to keep from being overloaded.  
Clean/Replace filters
Check/inspect electrical wiring and connections
Check amperage draw of compressors/motors 
Check capacitance of start and run capacitors
Check contractors/relays for wear/pitting
Check refrigerant levels and record superheated/subcooling
Check external static pressures across air handler(s)
Check deltaT (return and supply air temps) 
Lubricate motors( if applicable)
Inspect Belts/Pulleys( if applicable)
Clean outdoor coils
Clean indoor coils

Start there and HAVE FUN!!! 
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Property Management Companies in Cleveland

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Actron Heating & Cooling

4004 E 54th St
Cleveland

Adambuilt LLC

33941 Lorain Road

AJAMI Holdings Group LLC

13407 Blenheim Unit U
Cleveland

Alix Home Solutions

4427 Renaissance Parkway
Warrensville Heights

All Power Washing Services

PO Box 19229
Akron

All Things Well LLC

25983 Garden Road
Oakwood Village

Around the Clock Maintenance Co.

7277 Northfield Rd
Bedford

Attention 2 Detail Lawn Care

36065 Maple Dr
North Ridgeville

Bass Lake Land Management LLC

14470 Bass Lake Rd
Newbury

Bill's Electric & General Contractors

1889 Grasmere Ave
East Cleveland

BJ's Exterior Repair

Broadview Hts

Blue Streak Property Management

PO Box 25334
Cleveland

Bob Cultrona Landscaping Company Inc

7650 Bond Street
Glenwillow

central contractors

4067 e148th st

Cleveland Handyman Services

8222 Kenilworth Ave
Cleveland

College Annex

250 W. Huron Rd. Suite 203
Cleveland

COLUMBIA PARK

7100 COLUMBIA RD
Olmsted Falls

COMPETITIVE CLEANING

409 MARSEILLES AVE
Elyria

Constructions Needs

899 Herrick Road

courtney painting

1314 s park n.w.

Crites Remodeling

3318 Wright Rd NW
Uniontown

D. Thomas Remodeling, LLC.

2023 Tampa Ave.
Cleveland

DeNigris Contracting, LLC

P.O. Box 41318
Brecksville

DISCOUNT CEMENT CONTRACTORS INC

31985 BAGLEY RD
North Ridgeville

DLV Enterprises, LLC

8526 Creekside Drive
Sagamore Hills

DREAMSCAPING INC

35531 ROYALTON RD
Grafton

DSN General Contractors

4114 Prosway ave sw
Massillon

Elite Properties Price Management

1419 Vandemare St
Cleveland

Elle Management Services

PO Box 201704
Cleveland

Emerald City Properties LLC

1441 W 57th St
Cleveland

Estes Builders

190 Redfern Rd
Chippewa Lake

Excel Management

511 N Abbe Rd Ste B
Elyria

Exclusively From Me Inc

4279 E 116 TH ST
Cleveland

Expert Excavating, Inc.

2271 West Wallings Road
Broadview Heights

firstexperts

2771 Stark Dr
Willoughby

Five Star Custom Coatings

1248 Jackie Lane
Cleveland

Gary Behrend - LiST it SELL it

148 N. Main St.
Hudson

Gibson General Contracting Inc

1281 Warren Rd
Lakewood

Hail Yeah, LLC

7012 pinetree Ave n.e

Hammerstein Property Services LLC

12462 Plaza Drive
Parma

Handy Dave Home repair

13722 bennington
Cleveland

Herbruck Enterprises LLC

3333 Massillon Rd
Akron

Heritage Painting and Resinous Flooring

10344 Poorman St SW
Navarre

Holland Remodeling & Building Llc

840 Bath Country Dr
Akron

hometownconst

3734 dotwood st nw
North Canton

Honey-Do Home Repair

27390 Sprague Rd
Olmsted Falls

Horak Enterprise

5458 Fulton rd

Hot-Rod Realty & Investments LLC

1200 North Federal Highway,

Howard Hanna

122 N. Main st
Hudson

Ianiro Landscape Development

P.O. Box 995
Chesterland

IMB PROPERTY MGMT & CONSTRUCTION

16360 BROADWAY
Maple Heights

Inter X Design LLC

1807 Stone Manor Cir
Brunswick

J & D Construction Solutions

240 east 238th street
Euclid

James & Son Painting

4973 East 84th

Janesz Family Enterprise

1369 W Melrose Dr
Westlake

JAYCO BUILDERS HOME IMPRVMNT

1043 E PARK WAY
Akron

jelovac&son

1312 W 80th St
Cleveland

Joe Maintenance Preservation

7027 Coon Club Rd
Medina

Johnson Construction Co LLC

2857 Airport Hwy
Toledo

JORDANOV LANDSCAPE

5001 RUSSELL AVE.
Cleveland

Keep Right Landscaping Inc

2925 Corydon Rd
Cleveland

KEVINWM

3994 Sleepy Hollow Rd
Brunswick

KINGIRVINGS CLEANING CO.LLC

5253 hauserman rd
Cleveland

Kitchens Plus Construction

14119 Castalia
Cleveland

L&R Painting Solutions LLC

7800 Salisbury drive

Law Office of Keith J. Barton

10684 Main St
Mantua

Lawn and Order Inc.

P.O. Box 18833
Cleveland

LEESON'S HOME & Business Improvements

10303 ALMIRA AVE
Cleveland

Lewis & Son Construction LLC

36250 Lakeland Blvd.
Eastlake

LIGHTHOUSE REALTY INC

28719 W OAKLAND RD
Bay Village

LLC

40 st
Bay Village

LMI Construction and Maintenance

5800 Andrews Rd., Ste 209
Mentor

M&M Lawn Care Professionals

11705 Hamlen
Cleve

Mash Construction Inc

2971 Givens Dr

Meeks Residential

PO Box 770207

Mike's Hauling Services

36818 Center Ridge Rd
North Ridgeville

MK Construction Group LLC

5558 Ericson Lane

MONTLACK REALTY CO

12000 Fairhill Rd Apt 108
Cleveland

MULLANEY HOME REPAIR LTD

17908 Lomond Blvd
Cleveland

Nates Construction 101

3565 Erhart rd.
Litchfield

NIEDERST MANAGEMENT

21400 Lorain Road
Cleveland

Norm Stanek Incorporated

2499 Abbeyville Road
Valley City

Northgate Builder Inc

4689 Southwood Ave
Cleveland

One Touch Construction

Ridgewick DR
Wickliffe

OnSite Of Ohio

806 Sharon Dr
Westlake

Organic Roots Horticulture,LLC

6158 State Rte 303
Ravenna

Pinzone Landscape Design

282 Miner Rd
Cleveland

Precision Landscaping

9234 Page Rd
Streetsboro

Premiere Choice

Cuyahoga Falls

Pro-Tech Maintenance

5481 Hamilton Rd
Valley City

R & S Home Remedies

3477 w 54th
Cleveland

R.C. Reich Construction

19991 Parkview Ave.
Rocky River

Radacor Restoration

1020 E 347th St
Eastlake

RDE Management

P.O. Box 263
Willoughby

RED Diamond Realty

3291 west 157th
Cleveland

Reilly Painting and Reilly Properties

1899 S Taylor Rd
Cleveland

Reliable Snowplowing LLC

7245 Jackson St
Mentor

Renovators Choice, LLC

432 Maplewood Street
Ravenna

Retro Construction

8980 Bechtel Rd

rhlms llc

5118 Hickory Drive
Cleveland

RICO'S REHAB REPAIR LLC

1902 Wadena ST.
East Cleveland

Riverside Remodeling LLC

4615 W 57th St
Cleveland

Roc Solid Construction, LLC

3232 EAST 121
Cleveland

Rooming Inc.

Servicing all 50 states

RTW&ASSOCIATEC.LLC

3471 145th Street
Cleveland

Sellers Property Management Division

815 Superior Ave
Cleveland

Seven Sigma Properties

PO Box 25755
Cleveland

Shake and Slate Works

PO Box 23031
Chagrin Falls

Sharyl Ginther

234 Portage Trl
Cuyahoga Falls

Sittineasy Development Corp

6850 Bryant Lane
Seven Hills

Specialist Construction

27277 Cook Rd
Olmsted Falls

Spot-On Home Improvements, LLC

6064 Willow Lake Drive
Hudson

Steve Mash Construction

2971 Givens Dr
Barberton

Strive Landscaping and Maintenance

11263 Blossom Ave
Cleveland

Superior Builders Group, Inc.

1092 Lanner St. NW
North Canton

System4 USA

4700 Rockside Road Suite 610
Independence

Tab Property Enhancement LLC

4521 Newkirk Dr.
Brunswick

Tag Striping L.L.C

4014 Jennings rd.
Cleveland

Technology Horizonz

441 West Grace
Bedford

The Leftover Cleaners LLC

7049 S Broadview Rd

Tony's Xtreme Builders

3277 Washington Blvd
Cleveland Heights

URBANEDGE MANAGEMENT & CONSULTING GROUP LLC.

13940 CEDAR ROAD
University Heights

VACANT PROPERTY SECURITY

6909 Engle Road
Cleveland

Veteran Contracting & Painting

228 Park Ave SW
Canton

Vic's Bricks

Beachwood

Wahoo Contractors

30400 detriot rd

West Construction

753 Avon Belden Rd
Avon Lake

William R. Linnert LLC.

3074 Essex Rd
Cleveland

Williams Landscaping & Pavers

26765 Royalton Rd
Columbia Station

Wilson Construction & Remodel

308 Bonniewood Dr
Cleveland

Ziegler & Tomlinson Ltd.

3719 W 140th
Cleveland

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