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Lawn Treatment reviews in Cleveland

Real People ~ Real Reviews ~ Real Results

  • Scheduled service and thankfully, did not pay in advance.  They said it would be a few weeks because I missed the first rotation.  Also promised to call ahead since I have kids, pets.  After several weeks I called and asked when they would be treating my lawn.  They said that they already had done so.  I told them that I did not believe they did as I did not receive a call, there was no sign in the yard and no invoice on the door.  They checked and apparently they actually had not performed the service.  So, they scheduled service for the following week.  Again, no call, no sign, etc.  I called yet again.  Again, they said they had treated my lawn.  When I insisted they had not they said they would check.  Apparently the truck had broken down and they, again,  did not treat my lawn.  I told them I would give them one last Provider name locked. .  If they wanted to actually show up and treat my lawn but comp the first service, I would give them a third Provider name locked. .  Otherwise, back to chemical treatments because those companies actually show up.  They said they would call me back.  One week later and still no call.
    - Jennifer M.
  • Even from the first call after submitting their online quote form, customer service was top priority.  They responded quickly and explained every detail.  I was able to exchange emails with a customer service person and ask many questions about their services and how they operate.  While the paperwork was still in the mail I received a phone call letting me know that they'd be out to perform the first service of the nine that I purchased (6 fertilizer, 1 lime, 1 grub + aeration).  I had planted new grass and asked that they avoid those areas with pre-emergent fertilizer.  Not only did they avoid them, they used fertilizer without pre-emergent on those areas + left a note with the paperwork confirming that they had done so.  The prices are very attractive when compared to other local companies.  They offer free consultation between visits if you need advice about your yard, weeds, etc. and promise to schedule an appointment within 24-48 hours of calling.  I also purchased a fall aeration visit from them as well.  They only offer this service as an add-on for current customers, but the price is much lower than I had been quoted elsewhere.  Finally, their discount and referral system is top notch.  $20 off for every referral with no limit, 5% off if you prepay a season in addition to referrals, and each consecutive year you prepay you receive an additional upfront discount (5% the first year, 7% the second, etc).  They do also offer organic lawn care, over seeding, slice seeding, tree/shrub, insect control, and large area lawn programs.  If you're looking for a local company to support who has competitive prices and great service, this is the one.
    - Mike G.
  • The service went well and they did a good job. They did exactly what the deal stated. One technician came out. He was punctual and did what they promised. My husband primarily dealt with the technician and he was pleased. We had no problem scheduling the deal.
    - Patricia M.
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Lawn Treatment Services in Cleveland

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