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Internet Provider reviews in Cleveland

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  • The overall experience with them has been pretty good, and the internet speed provided has been close to what is advertised. One time a technician came to work on my internet, and he was pretty late. He told me he had been stuck on another job, but it made me feel unimportant to the company.
    - Chris R.
  • Their tech support was good, but it can only be as good as their other lines. I called in december to discontinue my internet line because the service did not work as expected and they have continued billing me for that service up until june so far. I discontinued one other line which I am still being charged for three months here-after. They have been overcharging me on long distance rates and usage, a much higher rate than stated, as much as 4 times the stated rate. They disconnected my fax line and my main business line out of the blue, and all of my services are paid up, even though I am not happy with them overcharging. The inside sales rep that I was dealing with still has not followed up with me regarding credits and overcharging and it has been more than a week now. I recommend not using Provider name locked. and I am very unhappy with the service and billing. They are very inefficient and disorganized at best.
    - DENNIS T.
  • The results are simply the best internet service provider in the cleveland, oh area. Great tech support department and an excellent web site with downloadable instruction manuals and info.
    - DON E.
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Internet Service Providers in Cleveland

Companies below are listed in alphabetical order.
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