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Hardwood Flooring reviews in Cleveland

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  • The sales people were very helpful in store helping us find the blinds we liked. They didn't try to push the most expensive brands.
    They had a man come out and measure the window, and installed them once they arrived.
    - Chris D.
  • I can count on one hand the number of reviews that I have written on behalf of a provided service.  However, since I used the reviews to choose a hardwood floor refinisher, I felt that I should return the favor.  I have nothing but wonderful things to say about the service provided by Provider name locked. .  They were prompt, responsive and very professional.  When I moved in, the carpet in the bedrooms that are connected to the hallway had already been removed and the hardwoods refinished.  I just needed the hall and living room carpet removed and floors refinished.  However, I wanted a slightly lighter color in the hall and living room.  They were able to find the perfect color and finish and blend it perfectly with the connecting rooms.  Everyone comments on how beautiful they are!  I have referred numerous people, from family to the cable installer, to Provider name locked. .  The only potential issue, which was not an issue for me as my schedule was flexible, is that they book up quickly.  But call early and know that they are worth the wait!
    - Kimberly O.
  • Provider name locked. and his staff were on time.(I was a little over 15 minutes lates because, due to their suggestion, I took my dog to be boarded and check-in was unexpectedly long).  I had planned to be in the house the entire day, but received a call that my sister might be having a heart attack and I rushed out of the house a couple of hours later, leaving Provider name locked. and his crew open access to my home.  Provider name locked. had said their hours were from 8:30-4:30. However, when one of my sisters drove past my house at 4:00ish, they were not there.  That was okay, I have no problem with specialists I hired to leave early, provided I am charged fairly.  The second and third days, I also spent most of my time in the hospital with my sister and, I coincidentally, had a pre-arranged procedure at the same time.  Needless to say, I was under a lot of stress.
    I had dreamed that I would have a flawless dining area, but that wasn't the case.  Several of my walls were damaged by Provider name locked. and his crew.  Some problem areas are smudges, in other areas, the paint is completely off the wall.  When I pointed this out to Provider name locked. , he said, "well, that's why people shouldn't Provider name locked. a new floor after they've painted."  I agree with him, but I also think "people who Provider name locked. floors shouldn't damage their customers' walls.
    The whole purpose for ripping out the the plywood floor was so there would be a seamless transition when walking into the dining area from the hallway and kitchen.  Something happened in cutting the kitchen rug that made it necessary to add a lip to the floor. And I was charged for it.  Again, the agreement was I desired a seamless transition, or in other words, no Provider name locked. .  
    The baseboards were replaced, but there are gaps between the boards and the walls. I was charged an extra $100 for placing the shoe moulding around the baseboards.  There are huge gaps in some areas where the moulding doesn''t seem to fit properly.  My dream of a beautiful dining area has been foiled by carelessness and no offer to try to fix the problems.
    - SALLY H.
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Hardwood Floor Companies in Cleveland

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