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I met with the owner and we reviewed the job in great detail. He was very patient and answered all of my questions; we discussed may details and how to execute them. He gave me the proposal a week later, which was within the timeframe we agreed to. I could have gotten
When it came time to start the work the crew was amazingly professional and took great pride in their work. The site was always cleaned up neatly at the day's end. I was an active owner, visiting the site each day to see and comment upon what they were doing, and they always took the time to discuss with me.
There were a few instances where, despite the detailed upfront work, some changes were needed or some expectations were different. I was able to painlessly work these out with the crew and the owner, without any real change in the price. They really wanted the customer to be happy.
The result: the house looks fantastic! The colors, the siding styles, the detailing...it all came together. I wish I had done it soomer, I won't miss painting and scraping every year.
After many attempts to call and even texting them photos of the work being done, they never called me back.
From that date to this one it has been a downhill spiral. He insisted on communicating with me in emails, rather than picking up the telephone. I have several emails in which he claimed he was coming to complete the work and never showed up. I have an email in which he claims to have cleaned my gutters and that the work in foyer needed time to dry. Initially, I trusted that the leak in the sun porch roof was fixed because I looked out there when it was raining and I didn't see any water coming in.(I guess it wasn't raining hard enough). After all the madness of being stood up on the rest of the work I went out on the sun porch and discovered that the carpet was soaked.
On 10/5/13 I asked another contractor who doing work at my house to take pictures of my gutters so that I could see if they had been cleaned. He pulled all kinds of debris out of just one gutter. He saw that the downspout was clogged, so he snaked it out and ran water through the gutter until it ran smoothly through the downspout.
At this point I am forced to find someone else to do the work that
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