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Find Top-Rated Cleveland Generator Services

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Generator Repair reviews in Cleveland

Real People ~ Real Reviews ~ Real Results

  • Awesome. They knocked it out and it was done in a single day. In addition, I was equally impressed by Dominion as they came back and replaced the section of sidewalk that was damaged and then came back in the spring and repaired and reseeded the tree lawn and our front lawn that was damaged. Their planted seed came up better than anything I could have planted!
    - SHARON M.
  • They did their maintenance and discovered a sensor problem and realized I needed a battery. They came on 4/11 to the the maintenance, let them do work when I'm not home. They came back in early May to replace the part. I really like this company because the will service generators even if you didn't buy it from them
    - TONI M.
  • They arrived promptly, and worked quickly, however, the finished product left a ugly and unprofessional finish, with unattractive pipes left exposed all the across my basement family room and office. When questioned the workmen indicated that, that's the look I was stuck with, and I'd have to call someone else to re-finish my ceiling. I was VERY dissatisfied.
    - Marva S.
  • Dustin helped us choose the stand-by generator solution that best met our needs. The installation crew was punctual and hardworking. They worked hard despite our house and yard's obstacles. Everything (including some other electrical work) was completed within the day. We are pleased with their work and service.
    - Timothy V.
  • They were at the Home and Flower show. My mother was a hospice patient on O2 and could not be without. They assured me their price was fair and even discounted. I learned after that the unit was far overpriced. Had a problem with the keys to the unit. They were called repeatedly and refused to return my call. Now 3 years later it will not work and they refuse to come out.It is conveniently out of their current service area. They will not return calls. Very poor customer service.
    - Deborah B.
  • Portman provided excellend service from initial point of contact through installation.  On initial contact we received a return call from Dustin Pettry who scheduled a convenient evening call to assess our needs and provide a quote in March 2014.  I originally saw him on a local TV station covering the benefits of a standby generator and was impressed by his presentation.  In researching Angie's List they are A rated and all reviews on generator instatllations were very positive.  He provided my request for references in my area which were very positive.  I also checked with our City who reported a number of installations in the city and no reported issues.  Based on our needs we selected the 17kw whole house generator.  A convenient date was scheduled and the unit was installed in April 2014.  The installation crew was excellent.  They were efficient and cleaned up after the installation.  The requried city inspection was conveniently scheduled within the week.  The owner Jeff Portman was on-site for the inspection and took the time to answer any additional questions I had.  We had a summer storm shortly after installation which knocked power out so the unit was quickly tested and performed as advertised.  Recently their office initiated a call to schedule my annual maintenance check.  Very impressed by their overall quality of service.  The price included taxes, permit and a 5 year extended warrantly offered through Angie's List.
    - John L.
  • They were just wonderful to deal with. Very  professional, very kind, and very helpful. We did have one issue that came up afterwards, and they came out to check our electrical outlets, even though it wasn't an issue with the generator.
    - Amy S.
  • The team was awesome!  They showed up on time, did all the complicated wiring and installation work, cleaned up afterwards, hauled away the trash, and showed me everything I needed to know.
    - Barbara J.
  • After much online searching I asked for an in-house survey by Kohler and Generac generators from local providers.  
    Dustin from Portman won my business.  He quickly assessed what size generator was required for a whole house solution.
    By putting the air-conditioner on a lower priority (the system would shut it down if demand went too high), I got by with a smaller unit.
    This, also, allowed me to have all the electrical switching done at the meter and not at my inside panel.
    The contract was signed and an install date selected.  As is normal with me I had a few more questions.  Dustin quickly answered them all by phone or email. The installation day arrived along with brutally cold weather conditions (5-10 F).  They showed up around 9 AM and worked without a break till the job was done around 3 PM.
    The installation crew (Adam, John and Dennis) were knowledgeable, friendly and took extra precaution to prevent damage to my home.
    - Peter S.
  • In mid-summer Rusty came to the house to determine the feasibility of installing a generator. He looked at the availability of natural gas to a probable site, evaluated the electrical supply to the house, and discussed with us the coverage we would like in the event of power outage. Once he had the total picture, he proposed installing an 11kw Generac generator, along with a "winter package" that would warm the engine and battery. He then applied for permits, an once they arrived in the office, the company set up an installation date.
    On the day of installation, three men arrived at 9:30am with a truck, about the time that had been arranged, and introduced themselves. After explaining what they would be doing, they began work. They were very professional and experienced--the team leader Mike had installed thousands of these generators! They knew what they were doing, so their progress was very efficient. They finished about 3pm. Mike took us on a "tour" of the machine and explained its functions and what to expect--electronic automatic reports to us and to the company, particularly if there was an outage or malfunction of any kind; when the weekly "exercise" of the machine would happen; what would happen if the transfer was triggered to the generator; and so on.
    We felt very well informed about the equipment and the company.
    - JUDITH E.
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Generator Services in Cleveland

Companies below are listed in alphabetical order.

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