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Excavating reviews in Cleveland
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The provider stayed on the low end of the estimate, which was greatly appreciated. It was an emergency repair because there are tenants living in the home. The provider was very responsive and remedied the issue quickly. I was very happy with the service and the provider.
- Ken L.
Day One: The Job began on Provider name locked. second about 9 am. The crew removed all necessary plants, saving desired plants and discarded anything unwanted. By the end of day one, they had almost completely excavated all four walls. We paid a third of the total cost, ~$4000, about halfway through the first day.
Day Two: This day consisted of the completion of the excavation, prepping the walls, and putting on a Provider name locked. of concrete, followed by sealer, onto the walls. The crew ended a little earlier on this day because of excessive rain. They tried to protect the walls as best one can. There never seemed to be more that about 4-6 inches of water in the trench, and the integrity of the trench remaind very solid.
Day Three: On the Forth of Provider name locked. , one worker came and rolled the tar onto the walls. This took about half a day.
Day Four: This day consisted of the installation of the new drainage system and downspouts, as well as the addition of gravel to create pitch and stabilize pipes in the trench. The Inspector for the pipes showed up early that morning, but he barely looked in the trenches. The inspector for the walls never come to look at the work. Now I am no inspector, but I would think you would want to go into the trench and look closely, but I guess that's why so many people get bad work done. I was very satisfied with the way that everything had been done, both to the walls and within the trenches, so I'm not too concerned. The crew were very good at explaining what each process was and the walls and drainage looked fabulous when they were finished. The crew met my request to backfill the gravel all the way up on one section of the house. The section of driveway was also prepped for concrete. This day also had some rain, but ended with the work almost complete.
Day Five: The driveway was poured and a small stoop was added (at no additional cost) to bring the door to driveway drop off more to code. The rest of the gravel, backfill, and Topsoil was put into place. They replanted the requested plants and allowed my wife to direct them in location. They replanted grass were requested. The rest of bill was paid at the end of the day, ~$8000.
<Provider name locked. >Notes:Provider name locked. >Price: Now I know that I gave them a B on price and that is because I feel that similar quality work could have been done by other companies that I looked at for less, ~$1000. But no other company was able to offer the speed of schedule that Provider name locked. did. This speed is what was our deciding factor and for us the price was worth it. There was also an issue of water usage which I will discuss later.
Punctuality: Now I gave them A, the only issues that I had at all was the initial scheduling of the week which work would be preformed, which I found out was a byproduct of the concrete availability, weather, and how other jobs in front of mine were going/went. Once a date was scheduled I felt their punctuality was impeccable.
Responsiveness: I gave them an A; however, I did have some issues with getting some answers to certain questions. Again, I found out these were more a byproduct of the issues I mentioned in Punctuality. On location I felt every member of the crew was very responsive to my questions and concerns.Other: One issue I had not realized was how much of our water would be used. This was a cost that I was not planning on. The crew used our exterior faucet for running a drainage test, cleaning the walls, their tools, the driveway & street, the siding of the house, and the watering of the plants. I won't know the final cost for my increased water usage, but based on my normal usage it will be a spike. Let me make it clear that I never felt like they wasted water. The use was necessary, just didn't realize that I was going to be the one paying for it. I also had to have the Central Air Conditioning unit removed in order to preform the work. For anyone else using this company that does not go with Provider name locked. 's subcontractor (Which is an additional cost) here is some advise. Definitely get it out at least a day before the work starts. They were able to move very quickly because we had removed it the friday before the work started. Schedule the rehook-up of the AC unit for the last day and let them know which wall it goes on. I waited for the wall to be done and had to wait almost a week to have my service provider re install the unit. None of that was Provider name locked. 's fault, but something I didn't think about.
Because of the cost of the work, we were not able to do the rest of the driveway. If and when we do our driveway, I would definitely use them again. I felt that the crew did a great job and they were very fast!- Samuel M.
I waited over a year to file this report intentionally. I wanted to be sure that our house is indeed better and it is. We bought the home w a sump pump and a B-Dry system in basement. Husband joked that the sump pump went off when someone spat on the sidewalk out front. Couldn't store anything down there - even w multiple dehumidifiers - because of moisture. From beginning to end the company went out of their way to be courteous, responsive, polite and efficient. Provider name locked. and Provider name locked. found that not only were the pipes 100% occluded but drain tile was installed when house built hundred years ago 6 in higher than foundation. (This is not good.) They dug around house, UNDER crawlspaces and stairs (by hand), replaced everything, replanted everything, worked above and beyond to replace and get house back in shape incl installing a temporary walk where concrete had to be ripped out until the concrete guy could come. They came out TWICE at no charge to add more fill to parts of yard that were sinking after excavation. The company worked out a great payment plan for us. And the basement 18 months later: it's dry as a bone. Gave them a B on price only because it was a lot of money and we still joke about how painful the price was - but yes, it was worth every penny and more.- Mhari S.