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Animal Removal reviews in Cleveland

  • A
    Lewis Exterminating Co
    I had a skunk (two) burrow a hole in my yard. Lewis caught both of them (two separate days) and removed them from my property. Lewis knows what he is doing and was very professional. If needed I would use them again.
    - Joseph S.
  • A
    Ace Wildlife Service
    The whole process went smooth from start to finish. Staff was very polite, professional and informative. They were very courteous, respectful of our schedules and always cleaned up after their work was complete!
    - Frank B.
  • A
    J&m wildlife management llc
    Extremely well. The J&M team (also firefighters/EMS) came out, one inside the house and one on a ladder outside. The tech inside the house pulled the vent tube off of the outside opening, looked up it and found no nest. He investigated using a heat sensor as well as his eyes. He also asked me to turn the fan on, and found a full, unblocked airflow. So he reassembled the vent, duct-taping a small hole where a bird had pierced it. He further investigated the crawlspace itself with the heat sensor, looking for loose birds--none. The other tech applied "bird repellent" to the vent covers. The men came back today with the precise covers we needed and put them on the house. (They did not clean the downstairs vent, as the cover was flimsy but unbroken, and we were experiencing no problems. This contrasts with a different contractor who wanted to clean as well as cover both vents--for 3 times the price!) The J&M team theorized that we had "bachelor birds" coming & going in that vent, rather than a female nesting, due to the periodic blasts of humid, hot air coming through. I dunno; what I do know is that so far, my husband & I have not heard d*(O)&*n birds chirping and fluttering behind the bathroom wall--a big difference from before.
    - RICHARD & MARY SUSAN S.
  • B
    Nuisance Animal Removal
    I called Brandon out because of an awful smell in our upstairs bathroom, coming on top of hearing for years the sounds of birds occupying that air vent. He dealt with the awful smell competently. He found the remains of a dead bird in the crawl space behind the bathroom, removed them, and deodorized. End result: no more stink. So in that respect, it went quite well. Unfortunately, the price for that work was high ($269), and his quotes for further work--including home repairs totaling $3,000--seemed unprofessional to me. During his inspection, I had to press him for verbal findings. He kept saying that he had taken a picture, but the photos he submitted with the quotes were useless -- we didn't know what the picture was demonstrating, or where the problem could be found, or in the worst cases, either one. A narrative to accompany the photos would have been very helpful, but we sure couldn't find one. To make it worse, the price on his quote wasn't broken down at all. He itemized individual tasks--actually specifying "$0." Then he put the total price of over $3,085 at the bottom, making it impossible to get competitive quotes meaningfully, deal with the insurance company on portions of the job, or even to simply break such a large job down into manageable pieces. At my request, he also submitted a separate quote dealing with the freeloading birds in the vent. Luckily, the stunningly un-informative photo he submitted didn't matter too much, since he had shown me the broken vent louver. However, my husband & I couldn't tell from the quote wording (and un-itemized pricing) if the $600 price was for both bathrooms or just the upstairs one with the problems. In the end, rather than asking Brandon to clarify his quote, we decided that we expect better communication from a professional we have to trust, especially one who seems to be on the upper side of the price curve.
    - RICHARD & MARY SUSAN S.
  • F
    Ace Wildlife Service
    THIS ENTIRE REVIEW PAGE and RATINGS IS MY PERSONAL OPINION AND PERSONAL PERSPECTIVE: Ace showed up late 3 times to my house (30-40 minutes late from when they said they would arrive) and stayed until after 11:30 pm on the final night when they promised the job would be done by 5 pm. Ace kept saying they had equipment problems and then two crew members out of three walked off the job around dinnertime. The owner then showed up later in the evening and said he would get those two employees back and the job would be completed properly. Both Ashley and the company owner told me the job was completely done at about 11:30 pm, but when heat contractors later came to give an estimate for new heat ducts, they discovered Ace did not enter or clean the attic over the Four Season room that Ashley expressly told me she had done herself by making a hole in the wall to enter it and crawling into it. There was no hole made and no one ever entered that part of the attic yet Kelly (the owner's daughter) insisted I pay them the full amount the insurance company issued for the job to be completely done. The job was never completed and new damage was done to the living room ceiling in addition to what a raccoon had already done, and Ace has refused to repair or pay for the new damage they did. Kelley told me I "couldn't prove they did it" so they were not paying for anything. The heating contractors also discovered that ACE didn't even remove all of the old heat ducts or old insulation in the main part of the attic, as well. I have an approximate 2000-2050 square foot attic area, but Ace wrote down over 3700 square feet in their estimate to install new insulation at over a foot deep of blown in insulation. But they only blew insulation into most of the main part of the attic. They did not clean out all of the attic eaves. Kelly left me messages that I better give them all the insurance company money in what was a very rude and unprofessional. manner in my view. I was falsely told multiple times that Ace completed cleaning and re-insulating the entire attic by both Ashley and the company owner. Then when I discovered that was not true, Kelly claimed they never said they would do the whole job and I couldn't prove otherwise. Ace measured my entire attic area on three different occasions and told me they were doing the complete job on each of those occasions. This experience with Ace was horrendous in my personal view.
    - Barbara M.
  • A
    Geauga Nuisance Control, Inc
    Was caught within 48 hours. You could not ask for a better person than Tim for this job. He is polite, professional, told me the approximate cost before, punctual, and gave me a professional no hassle service. Highly recommend him.
    - GITA M.
  • A
    Nuisance Animal Removal
    We were in a terrible situation, because a racoon not only moved into our chimney but managed to manipulate the damper so he came into the house. We needed help ASAP and was so lucky that we found this company. Tom arrived on time - 11am - and was obviously highly experienced and dedicated and skilled, plus a very nice guy. He smoothed our nerves and persevered until he had the racoon removed. If you are in a terrible bind like we were, call this company. If you need fast and effective pest removal, again call this company. They are great.
    - Zsuzsanna R.
  • A
    SPEED EXTERMINATING CO
    I needed a dead mouse removed from my driveway. Based on an Angie���s List search, I contacted several companies in the area but never received a response from anyone but Speed. Speed was professional and understanding in providing me with a most generous price and came out immediately. Easy to do business with and I will contact them again if I ever have a larger problem.
    - Carolyn L.
  • A
    Lakewood Exterminating
    Having rats in your house is awful! Lakewood Exterminating was exceptional - Shawn was responsive and worked the problem to make sure the rats and any other rodents were gone and never come back. He was extremely resourceful in his methods, and wanted any rodents gone as much as I did. He went into places (inside and out) where no one wanted to go, to find any breeches where rodents could get in etc. He had more ways to find, trap, catch or kill rodents than I would have ever known. His communication was excellent and I couldn���t ask for a better exterminator. I���m so glad I called Lakewood Exterminating after considering one of the larger national companies. His service was excellent!
    - L A P.
  • D
    Lewis Exterminating Co
    Hired this company. Technician shows up with the owner of the company. They don't carry ladders on their trucks, so be prepared to have a ladder ready, and for some reason they wanted me to set this all up. Anyhow, I told them I saw an Angie���s List Coupon for $250.00 and owner would not honor it. I said the coupon was for over 2,000 sq feet and I���m having him look at 500 square feet. Ok, so then fine I���ll just take the 10% off coupon from Angie's List and he wouldn���t honor that either. Said they aren���t good anymore even though I���m showing him them on my phone. He blamed Angie's List LOL. I also asked him to take away some of the insulation which took his guy literally 5 minutes and my bill was up $50.00. And I had to provide the trash bag. Nor would they haul it away. Also, I got a receipt for their work done, and literally could not read one word. Was chicken scratch and basically pointless for me to even have. When they came back the guy actually asked me on the phone if the ladder was setup and the attic piece was out of the way. WHAT? Have they never been in attics before? The technician apparently has a phobia to attics. Just mind blowing for an exterminator. Look there are plenty other better options in the marketplace. I am sure of that. Not only are they on the more pricey side, but they lack a huge amount of professionalism.
    - Scott S.
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Animal Removal Services in Cleveland

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