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Pool And Spa Cleaning reviews in Cincinnati

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  • I just saved Provider name locked. number into my phone with relief to have found him. Our hot tub stopped heating and I called 2 businesses for help. One said they'd come out at the end of October and the other (Provider name locked. Pool Supply) was so rude to me that they stated "they'd be happy to charge me $90 to come look at it but they didn't service our type of hot tub." I called Provider name locked. in the afternoon and he called back that evening and was in our backyard as promised the next morning. After the repair the hot tub heated up shortly but stopped again. I called him and he was out again the following day because he said he "stands by his work." I don't know what's more refreshing; the hot water I'm soaking in later tonight or a trustworthy repairman who makes his customers a priority. I hope I won't need to contact him again soon but I'll never use anyone else! Thank you, Provider name locked. for being awesome!
    - Pamela O.
  • I had some good experiences in the store over the summer with some pool questions, so I called the store in August to inquire about closing my pool.  I asked the man how much it would cost to close my pool.  He said "about $300".  Since I paid $250 TOTAL the prior year with another company, I figured they were in the ball park so I scheduled the closing.  They came out the scheduled day and closed my pool.  They had knocked some stuff around, but that was minor so I was happy with the job, until I got the bill.  The "about $300" became $400.  It was $300 for the labor and almost another $100 for the chemicals and tax.  I felt like I was lied to over the phone.  I would have never agreed to $395.  I would have used another company.  I feel like I was intentionally deceived and I will not go back.  I emailed the store for an explanation and received no response from them.
    - David A.
  • Provider name locked. is a dedicated professional.  He is friendly and customer focused.  He is very knowledgeable of leak detection methods. He always answered any questions I had during the whole process and went out of his way to accommodate my schedule.    He returned several times to insure complete satisfaction and resolution of the water loss issue.  We are very pleased.
    - Jean H.
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Pool And Spa Cleaners in Cincinnati

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