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Phone Company reviews in Cincinnati
Real People ~ Real Reviews ~ Real Results
Bell continues to be an "F" rating for: following objective reasons:
1) Internet page has allegedly "lockout" for verbal ads on their system; it is Not Working; again.
_2) I personally interviewed a neighbor & his Fiber out @ key time: MSU B-ball game
@ key timet.__Bell knocked out internet repeated during fiber installs all over SW Ohio
3) My lawyer Provider name locked. had them charge his account even though it was not DUE and he asked them to do later w/ a diff. card._
He had to call and get them to credit it back. They screwed that up so he had to call the next day due to inadequate service the 1st time.
4) They do zero over-site over their contractors I personally witnessed power outage in our neighborhood that was not only unsafe, but was totally avoidable!!!!!!!!!!!!!!!!!__They aggravated it further by sacrificing peoples freezer goods by delaying for another several hrs. on their co. free choice. (I have others pics of the damage). The local govt. was notified too.
__ They tore up our yards (not in the easement either!)_) Drove over my yard un-involved in project cable move: not possible via that.
They uni-lateraly jacked peoples internet rates (and the ones who shared their dismay they be-grudingly adjusted
Their CEO got a $9 M bailout & you paying for it_
Bell sold Wireless for millions & rates went up? YOURS.......They laid off locals and hired poor servicing Flipinos.
They could have buried 3 neighbors fiber cable during warmup. 4 weeks later still NOT done due to work order entry in-competance I was told.____________DON;T USE BELL; Provider name locked. also incompetent and unsafe/damage creating.
- GARTH P.
The installation was very good. The tech had to run a line. He was very professional. We have now had the service for a few years with some issues here and there with slow internet, loss of cable, but most frustrating is the daily calls from collection agencies asking for MANY different people. We stopped counting after 10. Must have been a popular number. Now we switched our security system to a cell phone so we could eliminate the land line and want to cancel cable, use antenna for local channels (we get 9 different in HD - just can't save) with an upgrade in internet for netflix or something. We have now called 4 times. The first time we spent 20 minutes telling the woman we were SURE we wanted to cancel. She told us to listen to the options as we may change our mind. FINALLY, she said she had to get a supervisor as she could not cancel our service. Put us on hold about 10 minutes, came back and said no supervisor is there and we need to call back at 7:30 AM. Called again, same result. I called from work during the day today, and was told no supervisor available, they cannot cancel service, but supervisor would call me back by end of the day. No one called so I called again before they closed and was told, no problem, she could cancel and would take care of that. Told me the price of the upgrade and she could not give me the advertised price on the internet as that was for bundles. I told her it said "a la Provider name locked. or bundle" and she told oh, that was for new customers only. I told her never mind we can cancel that too as the price is the same as the other company and it is ranked higher. She said she can get me $5 over the advertised but has to get approval from supervisor (which I asked for in the1st place and was told she could help me). She put me on hold and 30 minutes later (we timed it) to the minute the phone hung up. Tried calling back and they were closed. Tried talking on line and told they can only sell. I must call during the day. UGH. Totally not worth it.
- Sue C.
This company is horrible. Internet was spotty at best. Multiple calls to have them look into it and the person on the other end of the phone wasn't even on this continent!!! Cancelled service and had multiple problems getting a final bill, then tried to charge me late fees because they couldn't figure any of it out. Absolutely horrible.
- Benjamin M.