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We worked with our own designer to create a basement plan and then contacted three builders for proposals. We chose Provider name locked. because of their professional proposal and the fact that their pricing presentation made us more comfortable than the other two contenders. We also felt that we were getting more for our money with them. They started the job a couple weeks after we accepted their proposal. Work on framing seemed to progress quickly. Each day we made sure to check what had been done and would have done this with anyone. A couple of times we found discrepancies with what we had asked to be done but when we emailed or called Provider name locked. , it was immediately corrected and with no hassle. Provider name locked. and his two employees were great to work with and he worked well with us even though there were several items that we were pretty picky on. Several times, Provider name locked. made minor changes for us at no cost (additional outlets, can lights, placement of light switches). He also coordinated getting the fireplace we purchased installed even though this was outside of our contract. The wood bar top Provider name locked. did came out very nice and was exactly the look and feel that we wanted. Communication was good and we worked a lot through email. The plumber that Provider name locked. worked with was quick and efficient but we had some issues with water hammer. We don't believe that the pipes were totally secured as they should have been. The plumber had to come out after the basement was finished and install a extra piece on the hot water pipe for the bathroom. Since we had an access panel in the bathroom ceiling for electrical, no drywall had to be disturbed. However, we would suggest that you make sure your pipes are secured all around before the drywall is installed. One area that Provider name locked. did for us that we didn't feel was quite up to par was the painting. There seemed to be several areas where there were drips, uneven edges, spots missed etc. On some of the doors and trim they missed areas. However, once this was pointed out to them, it was fixed. Compared to others we have had do painting for us, they weren't as good. Overall, Provider name locked. and Provider name locked. did a great job for us. We would hire them again in a heartbeat. There was absolutely no Provider name locked. -foolery about "oh that is going to cost more" and there was no hassle about things we thought needed to be corrected or done. Provider name locked. was very easygoing and pleasant to work with. We are very very happy with the basement and have attached pictures.- Susan B.