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Car Rental reviews in Cincinnati

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  • The service tech at Honda East had no rentals - all were out.  Had to have something.  Was told Enterprise will pick up or deliver and will pick up the car from the dealer when done.

    DO NOT BELIEVE THEM!  I had the car from 1:00 PM on 3/17/2014 until just before 4:00 PM the same day.  I drove 29 miles.  When I rented it I told them it would be a short rental as I had to get to work.  I called them on them way to the dealer to pick up my car as it was completed.  Talked to Provider name locked. , the same assistant manager that rented the car to me less than 3 hours earlier to tell them I was done.

    I paid my car repair bill, handed the keys to the Honda cashier who said she would take care of it.  I did tell her that I had contacted the Ohio Pike office and notified them that the car was at Honda East.  I spoke with Provider name locked. .

    Enterprise called me on 3/25 and told me they had picked up the car 5 days later on Saturday and closed the bill for $250.  They would not listen, accepted no responsibility - and it was Provider name locked. with who I had dealt through the process.  He wanted to offer me a reduction!  I refused. 

    They claim to have picked up several cars from Honda East that week and don't know why they weren't given the keys for my return.  Bottom line for Provider name locked. , "you signed the lease and until it is returned, it is your responsibility."  I am contesting the charge and will fight it out.


    - kathy F.
  • Staff is polite and efficient - I felt they did a good job and didn't try to sell me any services I didn't need. It was very convenient to get a rental at the same place my car was serviced.
    - Jean G.
  • I was in an accident a few weeks ago and had to get my car repaired. Enterprise was great. They are conveniently located on site at the dealership. I had called ahead for my reservation. They checked me in very quickly and had my rental car waiting right outside. The car was in great shape and very clean. Provider name locked. was very helpful in answering questions. I was not charged because the other insurance company was responsible.
    - BETTY B.
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Car Rental Companies in Cincinnati

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