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Snow Removal reviews in Chicago

Real People ~ Real Reviews ~ Real Results

  • The best is that they kept in communication with me during the blizzard.  A previous service let me down last blizzard, so I was worried.  But they explained they would be starting to clear as soon as the roads were safe and kept in phone contact.  By midday my snow was all cleaned up.  The guys were very friendly, too.
    - Amy B.
  • On the phone he sounded responsive for snow removal service, but showed up for an estimate days after he said he would. Then, I never heard from him again. At least he could have told me "sorry I can't do this job." Very unprofessional to just blow someone off after you've offered to submit an estimate.
    - PAUL L.
  • We called and scheduled an appointment to get a quote/estimate. Rep from the company came and looked at the Provider name locked. the following week. Very nice guy -- great representative for the company. He gave me the impression this was a straight-forward job and something that they do frequently.
    However, I was a little confused when he was unable to give any indication of pricing after looking at the Provider name locked. . Though, he gave me the impression that he'd get back to me with a quote shortly.
    A week passed by. I emailed, no response. I called and left voicemails -- they called back, but not with a quote. "Later today or tomorrow" I was finally told on Wednesday. After not receiving a quote by Thursday afternoon I called again and left a voicemail, no response.
    Finally, I called again on Friday morning and said that I needed a quote by noon (winter is coming!) otherwise I was going to find another provider. I received a call at about 2-3pm that afternoon.. Finally, I thought, they have a number for me. Nope. They were just calling to say they still didn't have a quote.
    What the heck?.. If you're a snow removal company, shouldn't you be able to provide a quote for snow removal pretty easily?
    May not seem like a big deal, but time is money and they completely wasted over two weeks of me and my neighbors' time.
    - Adam R.
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Snow Removal Services in Chicago

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