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Hazard Remediation reviews in Chicago

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  • Provider name locked. and crew were great.  Very responsive on the inquiry - first to schedule a showing, first to get a proposal back, and best of all cheapest significantly.
    Both times Provider name locked. showed up on time and for the job, work was performed very efficiently.  When they got in to work, they discovered some asbestos debris from an area where the insulation had been removed improperly and they removed it free of charge, which was very much appreciated.  They arranged an independent test of air quality, which all checked out.
    Provider name locked. was very helpful and made a few suggestions of things to look out for in the future - mold on some walls that was exposed when they were working.  Appreciated the willingness to look beyond just the task at hand to do the job in the best way possible for the client.  Very highly recommend.
    - Nicholas S.
  • The request for an appointment was replied to promptly and the provider arrived as scheduled.  I had scheduled several vendors in the home that day and sadly Comcast (who were late) and this company arrived at the same time.  I requested that the vendor give me a minute to get one vendor set up so we could proceed uninterrupted.  He seemed put out by the request and kept complaining that no one told him this would be such a big job -- even though I indicated in writing that it was for a 15 room house.  The Comcast guy offered to start outside so we proceeded with the walkthrough.
    After walking though for 30 minutes and taking measurements, the rep advised me that I would have to pay $150 for the estimate because of the size of the job and the time/effort it would take to write the estimate.  I told him I had no problem paying for the estimate but wasn't told about the costs when scheduling.  We agreed to continue, though he continued to be very abrupt, repeating several times no one told him the job would be like this.
    Then after nearly an hour, he informed me that he couldn't provide an accurate quote until after he came back with his subcontractors and immediately stopped the walkthrough.  Frankly, it seemed very odd since he had been there for a hour and never mentioned subcontractors while walking through the first 12 rooms.
    Since I don't currently live in the house being renovated, it would've required another 3 hour flight back to town, just for the estimate.  I explained this in my initial appointment request prior to their coming out.   In fairness, he did offer to come back within a few days if I could get someone to agree to open the door for them. 
    While I definitely would want an accurate quote, it was a waste of my time to come out and not be able to provide a quote.  I just didn't feel my business was wanted and the surprise fee for the quote makes me wary of contracting with them.
    - Victoria C.
  • Provider refused to come and review water damaged bathroom for cleanup
    and repair because it is located in an apartment even though it is clearly stated
    in apartment by-laws (and confirmed by property manager) that all owned
    units are sole responsible for any repair needed to their apartment (i.e.
    walls damaged from water).  Furthermore, I even explained that my
    insurance agent had already come out to audit/inspect the damage, had a
    claim number and a check in hand for the damage/repairs.  Still refused.
    - Mary Lee B.
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Remediation Services in Chicago

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