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Handyman reviews in Chicago

Real People ~ Real Reviews ~ Real Results

  • plumber from Angieslist came to my house. But the plumber stated I need a gasket for the tub which was leaking. He suggest to get a handyman. I call Budget and told them what need to be done. They said "ok, we will come out and fix it." But when they came, I told him what was wrong. Budget stated he found the problem , that something was loose. He stated he fix it. He left. I called back to let him know it was still leaking , 10 minutes after he left. I called again and talk to the manager today. The manager stated they told me that it need a gasket and they could not fix. But I know that it was the gasket but was never told he could not fix it. . I call them in the beginning and told them what need to be done. They stated they can come back and but I need to sign a waiver. They have a guarantee, if some was right they will come and fix. But threaten to put a lien on my house. All I want is for them to come back and I want my money. They did not tell me they could not fix it.
    - Sandra W.
  • Tom was prompt, kind, thoughtful, knowledgeable, helpful and responsive. He listened to what it was we wanted done, and he took great care to ensure we had what we needed. He also took the time to explain what he was doing and why. I couldn’t be happier with this service, and I will definitely call on Tom again if the need arises
    - Paul R.
  • I am very happy this company sent people to do the job. However, it was expensive. They charged me over $300 just to go to Home Depot, which is less than five minutes from my house! I could have picked up stuff myself and on my Home Depot credit card instead of theirs. They bought stuff like masks, tarp, and, of course, drywall, for all of which I paid. Then, parked car in my garage, forcing me to park on street. Art and Paris did a good job. But they didn't remove or cover up my light fixture! Hefty, broken plaster pieces were caught in it. Also, the exhaust fan they brought has only one switch. When it's turned on both light and fan go on. This means even during the day, the light has to be on when the fan is on. I'm But it's not natural to turn on light during the day, especially in a room with a large window. It would have been better if the company had supervised the work. When they left, dust was everywhere. I had to buy a vacuum cleaner (the one I had was robotic and not suitable) to vacuum the rooms myself. They hadn't covered the carpet properly. Ended up having to change carpet.
    - Elizabeth K.
  • Beware- This company with underestimate the time for a job or send slow workers so you have to pay more and then leave you with a job poorly done and unfinished. I was quoted 4-6 hours for a simple bedroom crown molding job and after 8 hours the technician had to leave. The company charged me without my consent when I would not sign off on the poor work. And they wanted to charge me an additional 6 hours to have someone come back and finish the job. 12 hours to install crown molding in a bedroom!?! I now have to hire someone else to fix the job as the boards are uneven, there are huge gaps in the corners, and sloppy caulk everywhere. They also said they would send someone to finish after they charged me for the original time... then once they had their money, they said nevermind... we will not be sending someone to finish. I think they would have if I would have agreed to pay for 6 more hours, but there was no way I was paying $77/hr for 12 hours for a job that really should have taken 5- which they assured me of several times before I hired them.
    - Amber S.
  • Horrendous experience. All but 1 repair was done properly. The worst was the walk-in closet when they removed the rug an uneven floor was exposed. Instead of installing the lineoleum we discussed, the men installed rigid flooring, see photos! I had them remove that and put down something that would adhere to the floor. They chose flooring, which again, wouldn't stick. George, told ME, the customer, to go to Home Depot and buy glue and pull up the tiles and apply the glue and put heavy objects on the tiles that wouldn't stick. When that wouldn't work, he had me buy a $75 rug to throw over the terrible job they did and gave me a discount. He refused to complete the job per the contract. As a senior woman, I felt completely taken advantage of.
    - Therese N.
  • Barry and his guys did a great job redoing my basement bathroom last summer. Barry is prompt and his guys are very meticulous in their work. They also do an excellent job cleaning up, unlike my last contractor. I've since used them many times for other jobs such as repairing my porch, fixing my hardwood floor, drywalling, and some minor tuckpointing.
    - Mia S.
  • Our back gate had been sticking pretty badly after it appears someone backed into it with their car. Art Cardona fixed the gate and in a sturdy way that will prevent it from being so easily bent in the future. Art also quickly repaired our front gate so that it latches more easily. I wish we would have called Budget Right to fix these things months ago!
    - Kelly W.
  • - BRH (Budget Right Handyman) sent us an estimate range for the job of $750-1000. They ended up with a bill for $2400 for the job. - BRH contacted me, once the job was started, to tell me they're now charging $10 more per hour than was stated on the estimate. - They delayed to start because they said they needed someone on site to sign. They had never told us this. We had agreed to the start via email, but they said this was their policy, again unknown to us. - They took a long time to get started on the job because they did not tell us that they needed access to a faucet and an electrical outlet. They blamed this on us, though we gave them access to the building with a passcode. They blamed this mistake on us for not knowing what is needed to lay tile. I politely explained to them that customers don't always know what utilities are needed for a job. - They billed us for purchase and rental of basic tools that the contractor lacked for the job, as well as billing for time to go make those rentals. - They were to pick up tiles and other materials we paid for at Tile Outlet. Contractor billed us for materials that we paid Tile Outlet for. Contractor claimed that they never received the materials from Tile Outlet, so they billed us for those materials, plus they billed us for labor for the time to go get those materials. I obtained a receipt signed by the contractor, that documented that they'd received all the materials. Only after being faced with that receipt did BRH agree to subtract the cost of materials they'd charged. No explanation or apology was given for whatever happened to the materials they said never existed. - Contractor blamed slow start for lack of parking availability on Milwaukee avenue, then billed us for parking. There is a parking space in the back we could have given them if they'd have asked. On the last day they did use the parking space, but only after the contractor spent the first day walking back and forth around the block, instead of going through the building they had access to. - They wanted payment of $1100 after the first day, in full. I thought this was odd, and was upset that they'd exceeded the upper end of the estimate. I figured however, that this must mean they are close to being done. After writing and leaving the check, BRH took it the next day. Then they informed me that they could not accept the check and that they would, per my initial request, give me a bill at the end. I thought they would give me the check back for me to void it. But contrary to what they told me, they later cashed it, which surprised and confused me. I was sent a pdf to sign for the remainder of the cost of the job. Then I was sent another and several duplicates. It was the most confusing billing process I have ever encountered, and after all I had been just told than I'd get just one bill at the end. - BRH says I consented for the new scope of the cost of the work. In fact I never received any new quote for a 80 sq ft tile job that now suddenly became extremely complicated. I think I would have remembered getting a quote for a bill that was suddenly over 100% greater than the highest end of the original estimate. - The quality of the work is okay. They were a bit sloppy, staining the adjacent red brick with the gray cement. prompting one resident to ask if I had "done it myself". Contractor did not ask if we wanted the tiles staggered or straight, which bothered me at first, but had we chosen staggered, it probably would have taken another couple of days to cut the tiles, and made the bill even more egregious, so I guess we're ahead. - When I informed them that we were going to have Angie's List mediate, they were hostile to the idea, claiming "Angie's List has no jurisdiction here" - I have another condo board member who would like to go also through the BBB - This whole episode has caused me a great amount of stress and has cost me countess wasted hours after the job was finished. This is the worst experience with a contractor I have ever had.
    - Jerry C.
  • Goran performed the jobs professionally and completely. He communicated what needed to be done and did the work that was needed. He came promptly on the same day I called and did the work efficiently. I would hire him again for any handyman jobs that come up.
    - Cary D.
  • Luis Ortiz did a great job and tenant was very happy with his work. He had to deal with a few other issues along the way (lockbox issue, alarm, etc.) and maintained a positive attitude and good humor all the way through. I very much appreciated it!
    - Reed H.
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Handyman Services in Chicago

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