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Furniture Store reviews in Chicago

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  • My contractor, Provider name locked.  (4ever Remodeling) for my kitchen, recommended Provider name locked. and Bath Cabinets. Provider name locked. called Aneta and arranged for us to meet. When I got to the appointment, Aneta was prepared with suggestions and styles.  Provider name locked. had emailed her over his design,  and spoke with her about the design. She knew exactly what I needed. She was informed on every aspect of the remodel and knew I was on a budget.  Aneta showed me beautiful cabinets within my budget. 
    Aneta showed me several styles, and gave me a price range. She was very friendly, and made me very comfortable and at ease.
    Aneta gave me all her attention, with no interruptions!  Unlike the big box stores!  I told her I had just started getting quotes so I would get back to her with a decision. This was my first experience with remodeling a kitchen, so I had no idea what the prices of cabinets would be.  Provider name locked. owner of 4ever Remodeling did tell me she had great prices, but I decided to shop around. I went to Home Depot and Menards and got quotes. By the way, I had no idea just getting quotes would be so time consuming! Even though I had my drawings, it took well over 2 hours to get an estimate at Menards. (I was the only customer). Both Home Depot and Menards, each were over a thousand dollars higher) for their low end cabinets,  That is when I decided to go with Aneta.  She gave me  a very good price (like my contractor said) and I ordered.I had picked out the cabinets I wanted on my first appointment, so all I had to do was call her.  From that point on, everything was in the hands of my contractor. This was a very smooth transaction, and stress free!  Within two weeks cabinets were delivered, and within a few days were installed. On the delivery, a touch-up kit was missing, and Aneta made a special trip to the house to deliver it!  Would Home Depot or Menards do that?  That is what I call customer service. The cabinets look great and I am very happy. I would highly recommend Provider name locked. and Bath Cabinets to anyone looking for quality, a great selection, good prices  and super customer service!   don't waste your precious time getting quotes! Call Aneta, she will work with you!  I give them Five Stars! 
    - Lyn M.
  • On Tuesday I purchased a set of bunk beds to be delivered to my 3rd floor apartment on Friday.  I asked for a 2 hour delivery window and they were able to accommodate.  The beds were delivered during the time frame asked for and the two delivery men carried all the materials to the 3rd floor and assembled the beds within 40 minutes.  They then took all packaging materials out to the Provider name locked. and placed them in the trash.  The delivery men were very professional and courteous.  I not only got a good deal on the bunk beds, but I thought that the cost of delivery and assembly (especially to a 3rd floor apartment) was very reasonable.
    - Jessica W.
  • On or about May 29th, Provider name locked. delivered a chair, a bed, and two nightstands that I had ordered to my apartment in Chicago. As it was during  the week, I was at work so the doorman let the delivery people into the apartment and left. The delivery people  were the only people in the apartment that day. The delivery people worked in the bedroom to assemble the bed. When I returned from work that evening, an envelope  with $60 was missing from my chest of drawers. I know  the envelope was there and how much  was in it because I had removed a small amount from it that morning before leaving for work. When I reported this to a manager of Provider name locked. , she immediately became defensive and took the side of the delivery people against me! Never was any letter of apology or even sympathy sent to me; never was an attempt made to make my loss whole or to compensate me in any form. She said she had talked to the delivery company and they said the delivery people denied taking the money. Big surprise there!
    Not only is it shocking that money was stolen from me on this  delivery but the total failure of Provider name locked. to take responsibility for it or hold anyone accountable. In fact, she denied it could even be possible of the delivery staff. Needless to say, I will never patronize this  company again and would advise anyone having furniture delivered from Provider name locked. to have someone in the apartment at all times while the delivery staff is there.
    - Timothy K.
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Furniture Stores in Chicago

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