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Excavating reviews in Chicago

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  • We chose DAL for experience and responsiveness.  Their original quote was not the lowest, but seemed to be the most thorough for what we wanted for our building, which was maintenance and repair of 4 decks.  DAL was very clear that there could be additional costs once the demo process began, as we did not know what the underlying structural condition would be.  It became clear upon demolition that we would require a complete rebuild.  The cost to do a complete rebuild with DAL was very high compared to another contractor that works exclusively on decks.  As a result, we cancelled the remainder of the project and paid for the work DAL had completed.  They were easy to work with and very fair when we cancelled the remainder of the contract.  DAL just wasn't competitive with another contractor that only does the type of deck work we needed.
    - Kelly F.
  • Initially, we contacted Provider name locked. to tear down our garage. I emailed them some photos and they gave me an estimate. However, in the time between when we got the quote and the day they were scheduled to do the work, the garage collapsed on its own. We still needed someone to haul the all the debris away, and now that the slab was exposed, we needed someone to break-up and haul away the concrete as well.  They were completely flexible and accommodating to this change of plans, still did the work in the anticipated time frame, and still did it at the original quoted price. Best of all, filed our garage teardown permit with the City of Chicago. I almost f wish we had more things that we needed torn down just so we could work with Provider name locked. again. Provider name locked. was great, and I would recommend them to anyone in need of demo work.
    - Kathleen M.
  • They were absolutely fantastic. I told the guy that was following up with me on the phone from the company that other companies could learn a lot about how to give great customer service like they were doing. I was happy with the customer service. They did not push the extra work outside and I was the one who brought it up and I suggested them doing that. I was not certain that was the only leak and I knew it was more expensive but I wanted to make sure that no further issues would happen.
    - Tanya and Dory F.
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Excavators in Chicago

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