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Both experiences were the worst. I was against using them the second time round but this was the only school in the area that fit with my son's schedule. First time around, they rescheduled every single one of my teen's 8 lessons, often didn't turn up on time and gave her a different instructor each lesson. My teen frequently had to ask the instructor to turn the radio off and they were always on the phone.
Second time (2011-12) they were again, not always on time despite issuing frequent dire warnings about tardiness from their students. They do not accept cancelations over the phone no matter how far in advance they are made, yet they rarely pick up so it is impossible to speak to staff in person.
Finally, when my teen went to take his driving test (having fulfilled his driving hours and passed Central's evaluation), Central had not entered him into the City web site and therefore he was unable to sit the test. Of course, when we phoned up about it, no one was there to take the call.
For the amount of money Central charges (especially when compared to the Park District fees) the whole experience with them has been outrageous.- TONI H.
Our daughter was home from college and had a limited window to obtain her license. So, being fairly new to Chicago, I chose a company highly rated by Angie's List..
The instructor had a difficult time with English and did not tell our daughter the correct documents to bring to the testing site, but she did pass and receive her license.
- Carolynne F.
My instructor was named Provider name locked. . He was always prompt, always friendly and courteous. He was patient and thorough and helpful. There was one instance where one of my lessons had to be reschedule, and the main office called me well ahead of time and were very courteous, as well. My overall experience was excellent and I would recommend them to anyone.
- Jay W.