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Mudjacking reviews in Chicago

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  • I understand that providers do not service all areas due to limitations of distance. I was disappointed because the Angie's List write-up for this company contained the following information:

    "We serve the Chicago Land area, including all surrounding suburbs, and Northwest Indiana. Provider name locked. Van Oost is the president of Provider name locked. and oversees all field operations. Provider name locked. brings extensive construction experience to the company from being in the construction business for over 20 years and from being a small business owner for the past 15 years. Provider name locked. is known for honesty, integrity, and his drive for excellence. less

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    If I had not read this on Angie's List, I would not have wasted the company's time by calling for an appointment. They very courteously told me that they did not service my Chicago zip code. I feel they have a right to choose where they provide services and I also think that we customers should know when they do not as I have seen with other companies. I am sure that this was just an oversight that may need to be corrected in the listing.

    - barbara B.
  • Provider name locked. was to come and provide an estimate this morning after speaking with him yesterday at 8am. Its now 915am. He didn't show, didn't call, didn't respond to my voicemails or my text messages. Other reviews indicated his prompt arrival at 8am and this was our scheduled time as well. Instead myself and one other were left standing around.
    - Philip S.
  • They regretted the estimate and started packing on things. They gave us an offer. Then the owner came and said that it was under bid. He started adding all sorts of conditions. Originally, they gave us the estimate in May. The quote was $6500 and then it's hard to say. I thought that they were very organized except that after the estimator came out, then the owner came out and said that the estimator's estimate was wrong. We had actually signed a contract both on their company and our side when he said that. We had already signed off and expected them the next day and then the owner came out. Technically, he kept the amount the same, but then he added all these conditions in the contract. If this happens, it will cost that much, and there were all things that were going to happen. Originally, they said that it was a two-day job. They said that it was a one day job and that if it goes late, we have to pay them extra. It was like that; it was very irritating. It sounds like they know what they are doing. It's not at all positive when all of a sudden, I had an accepted bid and I had a board of directors that had to agree with it. They agreed with it and they went back. I've heard good things about the quality of their work. It was a big demerit for changing the contract after it was signed. The price was good until it changed. Since it was not reliable, the price was a problem. My expectation was that the quality would be fine. With regard to responsiveness, there was no problem. They got back to us right away. Their punctuality was good. With regard to professionalism, there was a problem. Some of the people were fine. I would be hesitant to use them again in the future. I would be interested in getting a bid and see what happens.
    - Michael E.
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Concrete Levelers in Chicago

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