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Clothing & Accessory reviews in Chicago

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  • I'm not sure of the name of the person who did the work as there were two women and the one who took care of me didn't give me her name. But whoever she is, her work is excellent - perfect! Would highly recommend Provider name locked. .
    - Patricia O.
  • Based on Angie's List recommendations, I brought a pair of winter boots and a pair of shoes to BSR to get heels replaced. When I went back a week later to pick them up, Mr Provider name locked. Repair at first couldn't find them. He rummaged around in the back room for a while and then came back to say they weren't ready and could I come back in half an hour. When I went back, the shoes had been shined but not repaired. When I pointed this out, Mr Provider name locked. Repair said I had only requested a shine, not repairs. I asked him why I would bring shoes to a shoe repair shop just to get them shined. He said people do it all the time, but because of the "misunderstanding" he wasn't going to charge me for the shine. (Thanks a lot!) I then took the shoes to Provider name locked. 's Shoe Repair in Evanston, also on Provider name locked. , where I received excellent service at a very reasonable price. Thank you, Provider name locked. 's!
    - Dennis S.
  • Initially made contact with owner of firm.  He said to send pictures to see if he could help me out.  After taking a lot of my own time and effort, I sent pictures.  He responded first that he did not have internet access and could not see them.  Then I uploaded them to the cloud, and asked if he could see them.  No response.

    I followed up again on Monday, both phone and email.  No response.

    I followed up again Tuesday, and he responded he could not help me out due to personal issues.  I just do not believe this story.  Even if it is true, why did I have to follow-up so many times to only get such a poor response.  I would never recommend this provider.

    If that were the case, why didn't he promptly inform that in the first place rather than stringing me along.  The communication was an 'F'.  Very inconsistent. 

    - Khal D.
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Clothing & Accessory Services in Chicago

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