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Clothing & Accessory reviews in Chicago

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  • Initially when I got the ring back the ruby was wobbly in it's setting. Took it back and thought that all was ok. Last week I discovered that my stone had fallen out. I'm heart broken. Will contact this company that seems to me from their comments of another dissatisfied customer that they were not at fault. Again the typical American way of not taking responsibility. I would never recommend these people. Stay away in order to avoid the heartbreak I'm going through now.
    - Franklin C.
  • It didn’t go anywhere. I am traveling overseas very soon and I was really looking forward to taking this particular pair of red pumps that tie around the ankle with me. I arrived at the address given only to find out that they had closed five (5) months ago. Wow! How often are updates done? I was very sad to find that I will not be able to take my favorite pair of shoe with me. The number provided for them was either busy or it would disconnect me without any message notifying me that they were no longer in business. I got off work at 7:30 am today and waited until 10:00 am for them to open. I made it home by 12:43 pm and must return back to work tonight. So disappointing 😞😑.
    - Sharma W.
  • My wife and I began remodeling our condo several months ago. Throughout this process we kept looking for new window treatments and visited many of the well-known window treatment stores in the city. As time passed we became more confused and (frankly) began dreading the window treatment decision. My wife read about Susan on Houzz and we decided to give her a call. Susan was amazing to work with. My wife and I have worked with a number of interior designers over the years and we will both attest that Susan is at the top of this list. She is extremely professional and worked closely with us to understand our preference as well as our current home’s layout and décor. On the second visit she had ‘nailed it’ with a selection we are thrilled with. The new window treatments were installed yesterday and are beautiful. Roman shades were installed in the master bedroom and sheer panels in the living room. The installation was extremely well done and the quality of workmanship is outstanding. Her communication with us was fantastic as she kept us informed through every step of the process. We would give her our highest recommendation. She makes the process very easy!
    - JOHN M.
  • Buyer Beware! If you need a theatrical drop made, find another vendor. The drop I ordered literally fell apart at the seems. Chicago Canvas does not build drapery the way the rest of the industry does. Instead of properly sewing widths of fabric together, Chicago Canvas surges an 1/8" of fabric from the two pieces of fabric together and expects that not to pull apart under its own weight. When I called them about this the manager totally Trumped me on the phone. He said he would have a new drape ready and seamed properly by the next morning. When I arrived the next morning this manager informs me that they did not make a new drape but they would repair the original one. This of could have been made clear the day before on the phone and I would have brought it to them then. This not only put us two days behind schedule it also cost us several hundred dollars in labor because of their careless construction. Lying to me, this former long term customer, is what honestly infuriates me the most. Poorest Customer Service Ever.
    - Ray V.
  • The beaded blouse was returned in perfect condition with the stain removed. The blouse was white and not discolored. The knitted jacket and skirt was measured and blocked. The buttons are removed to preserve the quality and reattached. This cleaners is the place to take your fine clothing as they assess your garment and take great care of it. I do not live in the area and parking is difficult but I will continue to drive there for their services.
    - Martina E.
  • Thanks sooo much for resizing my ring. I haven't worn it in 2 years. I just picked up my ring and looks brand new. You guys are professional, courteous, and elegant. Thanks again for the experience. Nicely done.
    - Veronica S.
  • Great. Maria is a very talented seamstress. I trust her technical skill completely. Additionally, Maria offers good advice in getting hem lengths right and fitting cloths to the body properly. I highly recommend.
    - Ceci F.
  • It is a family owned business and they were very nice from the moment that I walked in. I mentioned that I was very concerned about some of the methods to clean my clothes and they worked with me to make sure that my clothing was taken care of to my desired specifications. Everything was done on time and I was very pleased with how things came out.
    - Abbie J.
  • It's been a couple of weeks since I've been to the dry cleaner, but I went back this morning to drop off a couple of things. My experience this morning reminded me of why I love this place.
    The woman who works there is amazing! She's so kind and energetic -- and she remembered who I was. BUT...it is a little pricey. Is it worth it? I think so for the quality of service.
    - Ayesha M.
  • It was pricey, but they did nice work. They did exactly what I wanted them to. I would use them again in the future if I had a similar situation. They could lower their prices for repairs for just a tad.
    - RITA B.
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Clothing & Accessory Services in Chicago

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