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Apartment reviews in Chicago

  • A
    Anna's Maids
    The young ladies from Anna���s Maids were amazing. They were prompt in arriving at my location. They did a complete cleaning of the entire apartment including the window blinds, refrigerator and stove and the inside of all cabinets. They were pleasant and extremely efficient. I would definitely contact this company again for cleaning services.
    - Edith S.
  • A
    H2H Movers Inc
    The 3 guys who moved her were extremely careful with belongings and took extra care when having difficulty getting couch through doorway to ensure no damage. All fragile furniture/belongings were wrapped well for protection by the crew.
    - Debra H.
  • C
    Blankenship Movers Inc
    The move occurred late as it was scheduled the previous day when assistance from 5 other guys were available. Scheduled on Saturday and a block or window of time was provided. There were three guys already doing a job that morning, and movers were going to stop by and pick up my items between 1-4pm. By 230 300 pm came along, I had not heard anything from the office or the team. My inquiry provided me info that the previous move was winding down, but it would be approx 3 hours to wrap up and make their way back into the city. The team of personal friends that was assisting me since I recently had surgery had been there since 12 noon and at this point keeping them to start at 7pm and finishing at 11 pm didn���t not sound reasonable at all. I was also concerned about how the moving team, them being tired, and the value I would realize with a team of great movers, but was wore out by this time. The mgmt or dispatch called me and advised they were on their way- I then inquired about a Sunday move in the am vs Saturday. He spoke to the team and they agreed to Sunday. On Sunday it rained the majority of the day. The driver put the truck in the travel lane on one of the busiest residential streets. I advised I felt, which was done most of the time was to use the alley. The lead saw that we had the majority of the crates packed and taped. While it was only a 1 br w den, the furniture was significant in size and weight as the furniture is solid wood pieces. For the most part the team of helpers the resident had - crates, and wrapped the majority of the furniture, art, and etc. The difficulty was the following: (1) raining- it slowed the team down by approx 25%- That is due to the rain and loss productivity that the 3 guys experienced when they came out of the house. Every single time - drivers were honking and asking for help to get around this one way street. There were vans that had special needs that were told to back up and move around for others, there were individuals yelling due to their frustration and once they cursed at the movers they proceed to curse back and run down the street calling them names as they experienced from the people in cars that were delayed by the truck. I mentioned it would be beneficial to have a sign further up the street that states resident moving, there will be delays���- but that was ignored. 3/4th into the move, scheduled for 4 to 6 hours, we were not completed getting items on the truck. Due to the time, I selected the remaining items to get in the truck knowing it had to be unloaded. Due to the traffic and complaints- The police came by and was there for two hours. At various times the team was advised that the traffic and people needed to get around them and they should move the truck. The police once witnessing the hostility between the drivers and several movers- the police blocked off a parckubg space and advised them to move into- allowing drivers full access to the road. Like most we did provide breakfast and drinks through the day. On the way to the drop off, the movers stopped for. An hour lunch / dinner. There was a u haul that was rented to allow us to finish packing the house and bring over once this truck was sent to the new apartment. This is a cost we incurred. But overall we incurred a cost of lost help as the team of 5 people we had could only stay a few hours the next am. Through the day I overheard several workers discuss how tired they were from the previous day- but I tell u they were doing as much they physically could do. The 3 items on the second truck, that we loaded and moved over as it was rather larger pieces that I could not handle alone. The team unloaded 1 of the three. The team advised to call them back to unload them once placement of inside items was completed. I noted on this delivery invoice at approx 10 pm that my card was not to be billed until I speak to the mgmt team. You are also put in an awkward situation being told to rate them and they see themselves as excellent- Which as a profession I would say they are good, however the leadership, mgmt of the project overall, as many of the cara that took issue with the movers will remember to NOT USE THEM in the future. How they handle themselves after the primary part of the job is also important. The next day, the office called me twice, unfortunately, after the first call they had already billed me for essentially the clock time. I advised the loss of productivity for each addressing the rain or the passer by���s, the extra money I incurred with the love because my 5 resources were not available on the Sunday move, but was there on Saturday as expected. And the inability for the team to take up an armoire, and a table to the second floor apartment. That interaction started with two workers who dely pianos and large furniture, that this was a Re do and the two of them would not be paid. When suggested to remove the large doors and drawers - they advised it would be 75.00 for each of them. I told them to speak to the office- They left without bringing it up or even trying to do so once the doors and drawers were removed. ( this is a solid crotch mahagony Ralph Lauren armoire) They left rhe55��� round table on the ground which required me to get it back on the truck, and then I had to incur another day of rental on the van. Still today I moved the 2 pieces of furniture to storage charging me 80.00 month as these pieces of furn cost approx 9,000. This is going into my second month of rental without resolution . I have been told they will contact me and they have not. When I advised a potential adjustment to the bill, I was advised ���no absolutely not���. My people were there and it was an estimate. 600 to 900 estimate ending up being 1400 is a bad estimate. I feel safeguards should be put in place to reassess at the start, hourly provide the est time to complete and raise a red flag when this financial overrun occurs. Just like any project- it allows the leads to assess the status and make adjustments as required to mitigate any risk to the delivery , scooe of the project and budget. In this case it was just assumed that the customer did not care about the cost of the move which is inaccurate. I attempted to mitigate what I felt was excess cost to me by signing the invoice as to contact me before billing. I even advised them before the 2 pm financial cycle ran to void my invoice or to lower to the estimate. I called Rem on three occasions as they wanted me to provide a new card not my debit.... since I moved many things were packed up and I didn���t have access, so Sean allowed it to be billed with this overage- Not warranted by the substandard outcome. They new as I mentioned once that payment goes through it would be difficult for me to reverse or adjust it. This isn���t the level of professionalism I expected by a company on Angie���s list and given I did not sign the initial agreement, I am going to be forced to have the bank intervene. Unfortunately- I was working within a budget given a significant expense I had incurred last year given my mothers death unexpectedly. The management and oversight of her estate and the attorneys that I have been forced to hire legal to resolve some critical issues with the facility and providers of care is significant. While I will not go into much more detail- the unilateral decision to charge essentially the clock time vs the quality and outcome of the job demonstrates how as a good paying customer at this point, is treated without respect, empathy, and regards to future business. THE MGMT inability to listen and understand the customers concern and to not follow customers direction for payment - I would serious think twice about using their services without signing a flat rate for the total job.- along with incentitive to the customer when goals are not maintained. Just as we are seeing in healthcare- pay for performance in various key operational indicators. Mgmt will then take a broader look at the job being completed. All the good work by the movers unfortunately was overshadowed my a few people in mgmt and the office. Thanks KG
    - Kyle G.
  • F
    GMP Development, LLC
    I hired this company to complete a rehab on a 4 Unit building after firing one bad contractor. The owner assured me that I picked the wrong company and that he has licensed Union workers that do an amazing job. He told me my project was small to them and would be completed in 10-12 weeks. 2 years later they NEVER FINISHED. I have had so many fights with them and spent months arguing with their attorney. I ALMOST LOST MY PROPERTY TO THE CITY OF CHICAGO DUE TO THE VIOLATIONS I RECEIVED AFTER THEIR POOR WORK WAS LEFT for me to handle. I had wonderful hard wood floors that they said they would protect. THEY RUINED THEM. The Union workers turned out to be an 8 year old and other people who clearly seemed to have no experience based on the number of errors. Many times the same work had to be done multiple times as no one was supervising or confirming the quality of the work. They cut corners where they swore they would not and as a result I have had multiple plumbing leaks, wall issues and furnace trouble with work that was done by them incorrectly and cheap materials provided valued lesser that what is listed in my contract. They took what should have been a milestone for my family and made it a living nightmare for months. I lost thousands in rental income and my health suffered greatly. Even after the BBB contacted them they have no responded and REFUSE TO PAY ME THE BALANCE OWED OR PROVIDE SPECIFIC ITEMS I PAID THEM FOR IN THE CONTRACT. RUN! they are just one of many companies with A LYING GC THAT OVER PROMISES, UNDER DELIVERS, & THEN HAS THE NERVE TO COMPLAIN ABOUT YOU FOR HIRING THEM. unreal
    - Catherine T.
  • A
    H2H Movers Inc
    H2H movers could not have been easier and nicer to work with! They were on time and all 3 men that came to complete my move were very professional and all extremely nice! They were very careful with my belongings and did not just toss my items around. The new building that I moved to had an error where we were not listed down for the freight elevator and the movers were very kind while working through that challenging situation. Anytime I've reached out, I've received follow-up immediately on my questions. I would highly recommend!
    - Maggie F.
  • A
    H2H Movers Inc
    The H2H movers were great. They arrived early and were very professional and nice regarding the move. We were able to complete the move in an hour and nothing was damaged. This was definitely a great decision to hire this company as the price was very competitive, the process was very simple, and very quick/efficient.
    - Josh F.
  • A
    Blankenship Movers Inc
    The three person crew showed up 10 minutes early and they were ready to go. They were very courteous and worked very hard. My fiancee lived in a high rise, they knew the building and worked to load out her apartment with efficiency. Same for my 2nd story in a three flat. They wrapped items and shrunk wrapped the beds. They even disassembled my beloved bed frame. At the new place, they worked hard even in to the 8th hour. I would have been exhausted, they finished well and took great care of our belongings.
    - J B.
  • A
    H2H Movers Inc
    I called H2H on Thursday and needed movers on Friday. It was a few days before Christmas and a lot of movers had availability, but H2H had the most competitive rates and they were highly rated online. I originally hired 4 guys, but one couldn't make it last minute. I was just glad they weren't cancelling on me completely (I've heard those horror stories before) and they gave me a lower $/rate to make up for it. The 3 guys showed up and got to work, it took about 4 and a half hours for everything. They were polite and I am happy with the service.
    - Rachael F.
  • A
    Blankenship Movers Inc
    Ever had a moving company make you cry? In a good way. I can���t express in words how professional, kind and caring the entire staff is. Sean - the owner was my initial contact and he was awesome from the start - I am disabled and not only were the movers (Phil and Rudy) concerned about my move but also about my well being as a person- they went wayyyyyyy above the call of duty to get the move done and it was genuine. I will ONLY recommend Blankenship movers to Family and friends and I will use them everytime I need the service. Did I mention how much cheaper they are then the other 6 company���s I called? One company wanted 833 dollars and the others wanted 500 Or better- Sean was able to blow their quotes out the water and that was important for someone like me on disability income. This really is a family oriented company and one of the few company���s left that still care about business relations and the customers they serve. From the bottom of my heart- thank you thank you thank you - Phil Rudy and Sean
    - David R.
  • A
    H2H Movers Inc
    We hired a team of four movers for our move. Upon first assessment of the items we had, the team leader said he would need 3 more guys and another truck. The cost almost doubled our quote. However, we appreciated that he did not try to do the job with only the four guys we hired knowing the move would go fast and be better for all parties if they had additional help. The team hustled and when the other guys showed up towards the end of the first part of the move they moved even quicker. They estimated about 6 hours for the entire move and came in at around or just under 6 hours. They never complained about having to go up two flights of stairs. They were also very professional knowing they had to move a broken down treadmill up those two flights. All said, this is the second time using this company and we would continue to use them if they are available in the future. Also the actual price was less than their quote.
    - Rosa O.
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Apartments in Chicago

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