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Dog Fencing reviews in Charlotte

Real People ~ Real Reviews ~ Real Results

  • From start to finish I had a fantastic experience with Provider name locked.Provider name locked. was able to go look at the area and provide and estimate the same day I called and the work was done just a few days later.  The cost, service and overall experience was great.  I also liked that they provide a PayPal option for easy payments.
    - BRIANNA P.
  • This report is based upon service since the install. The install itself was fine though they misquoted me with only 1 collar though I had mentioned from the beginning I needed 2. A friend of mine had referred me, and we set out fences on the same frequency so her dogs could visit and my dog could visit her.

    Part of their advertising is that you would receive free batteries for a referral. They didn't give my friend the batteries for referring me and didn't give me batteries when I later referred my parents. Their reason with my parents was because they just bought the fence, no collars. They didn't care that I had actually purchased the collar with my own install months before. They were pretty rude about it too.

    After this my friend who referred me lost her dog and called them to honor their warranty on this. I was present. They suggested that somehow her ancient dog either removed her own collar and wandered down a steep hill in the pouring rain, or someone removed the collar and drove up said steep hill to steal the ancient dog. They also questioned if she had even changed the batteries on the collar. In the end they told her without the collar (which is of course gone with the dog) they had no proof she had it in working order and wouldn't honor any warranty about it. (I was listening to the phone conversation).

    I had called them recently to come flag the fence for a sprinkler install I had done. They never returned my call and I ended up having to buy flags and do it myself. When I did I found that the fenceline doesn't actually follow my property line (just within it) as they said but takes a curvy, meandering course here and there as it goes. 

    For my parents install their fence apparently was taken out by aerating, which is only a couple inches deep. The company's own guidelines state the wires are to be buried far deeper - they called Provider name locked. , who flat told them they would have to pay for any repairs, even though had the line been at the proper depth and in the proper areas aeration would not have broken it. All in all dealing with this local company has been a mess for all parties involved. I don't know how the corporate offices handle things, but the local franchise honors absolutely nothing after the install. Honestly I'm at a point where I don't see bothering with them for anything - it's not like they will honor any warranties down the road anyway.
    - Diana L J.
  • Provider name locked. Fencing was awesome.  Pricing was great and the service was top notch.  Provider name locked. was great to work with - a very nice guy.  

    We would TOTALLY recommend this company again!

    - The Dog Knowledge
    - Debbie L.
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Dog Fence Installers in Charlotte

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