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Internet Provider reviews in Charlotte

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  • had hi tech equipment to check all the lines. called another tech to help with t solution to the problem. problem was solved
    - Stephanie A.
  • Everyone at the Provider name locked. location has always been nice and friendly, as have all customer service associates that my husband and I have spoken to over the phone.  I really can't say enough good things about the customer service.
    Where our issue Provider name locked. is with the equipment. Our DVR froze up a lot in the past.  My husband would reboot it and no big deal.  It started to get frustrating though when our DVR-ed programs would freeze and the rebooting was happening more and more frequently whether it was a DVRed show or live tv.  My husband has exchanged cable boxes quite a few times (which is why I can say the customer service is so nice, because we've been there returning boxes).  Our current DVR has not had any problems, thankfully - this was last month he exchanged boxes.  My hope is that the equipment is getting better.
    - Kenneth L.
  • We just have it installed last week.  I don't know if we will recommend them but it is all that's here.  We have a lot of problem with installation, the modem didn't work so it has to be changed.  We have to get on the phone for hours with them to get everything working properly even though the installation guy said "You're all set."  Nothing worked, it was a mess.  We didn't have a good experience with them although it is working now.
    - Joseph O.
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Internet Service Providers in Charlotte

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