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Home Building reviews in Charlotte

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  • Lack of communication to us and the crew that was doing  the work. The owner of Provider name locked. would sometimes run in and out without talking to us.   Advised the owner of the trim we wanted, this was not communicated to the team doing the work.  They had to remove tile after installed in the shower to put trim in.  The tile work overall was, at best, amateurish.  Tile still needs to be completed.  After walls had been prepped for painting dry wall had to be removed because electricians needed to do some work. Shampoo nook and bench installed have sharp corners on them.  Master bath cannot be used for multiple hours due to them shutting water off.

    During the 4 days we determined that a total of 2 days worth of work had been started in the 4 days the crew was here.  During one of those days the crew had taken the day off and this was not communicated to us. Later the owner accused me of looking over his crews shoulder and listening in on their conversations.  

    On Friday, the owner of Provider name locked. had a closed door meeting with his crew at my house and would not tell me what was going on.  At one point during the week he called me a "nervous Provider name locked. ".  Left later that day, slamming door on way out.  Attempted to contact on Saturday that we had concerns about the work.  On Monday 11/9/15 received an email saying we should just get a handyman to finish the work.  When he was here, and communicating to me, stated he wanted me to be happy.  I am not happy.
    - ROBIN & EDLA B.
  • It didn't go well, the base model is all top of the line, and if you wanted upgrades they would charge you retail price. They wouldn't subtract for a base price item, or give you credit. Very deceiving
    - Lisa-Robert E.
  • Provider name locked. and the crew were great to work with. Always available to communicate as the need arose. They worked swiftly to adjust to unforeseen challenges and helped figure out solutions to keep us close to budget.
    - Jeremy P.
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Home Builders in Charlotte

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