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Health Care Facility reviews in Charlotte

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  • They are the ones that contract out to Provider name locked. . They are the ones that take it out of my pay. Provider name locked. is the actual insurance company. They’re very good on the phone. I have good medical insurance through my previous employment so I Provider name locked. ’t get medical insurance through Tricare. The only thing I have through Tricare is dental insurance.  The cost is very reasonable. That’s why we were finally able to get dental insurance is because it’s a lot cheaper than other places and it's because of the military. Their deductibles are about average coverage. The total amount that you can have each year is kind of low. We can only use $1500 a year and that’s it. It works really well for cleaning. It’s free. The fillings are cheap but the bigger things covers 50% and the $1500 that you are allowed each year gets used up pretty quick.
    - Catherine M.

  • I have been with BCBS NC for 4 years now. Obviously Ihave been satisfied enough to remain with them. The most compelling reason wasthe easy of contacting a rep, receiving good information that was trust worthy most of the time, and very good explanations of benefits and required pre-authorizations. One of the most surprising customer service interactions was December of last year. I share the simply as an example and how that level of care and service has been consistent and ongoing. This one came when frustrated with website issues. For some reason I could not get the site to update my plan choice from one type of BCBS plan to an upgraded one. The rep was apologetic for the problems, acknowledged she had received a few calls that day about same issue. And was able to openly express the IT challenge. It was a very reasonable explanation. In this case it was the load of new customers signing up as part of legislative changes. We all have felt that by now. Uhg.... But as a result I could not get through the process. She took me through each step, screen by screen until it was resolved. She than took me to Provider name locked. .gov site and confirmed on their site that the new plan was coming up properly. That made me feel really good, to know everything was set and I could scratch that off. The next thing she did was to inquire if I received ExtraHelp. I shared that I did. Even though I had received a letter, she had me apply officially as it is a technicality required government side. She explained it was just an extra precaution, in case Provider name locked. came back to reverse payment sighting that very technicality. Again, screen by screen she took me through. At the end of that call, I felt good about my continued choice of plan. Previously I had the HMO plan. It was discontinued and replaced with a new HMO plan. I did not want another HMO.
    So onto this year. I am changing to another upgrade. I have learned, especially with BCBS, the higher level plans are well worth the price. The drug list with their complete plans are very good. Large list of providers that accept their plans. And their selection is pretty good. I will make the following warning. And this is my current 2 issues with BCBS. The main one is their HMO seemed very almost excessively restrictive in referral/pre-authorization processes. Some taking a bit longer than I liked. I will say, after that was completed, the eventual coverage was really great. Very little to be concerned with. If you already have a secure set of providers, this won't be so bad. Really it's good. However, with the HMO's in general, new specialist referrals can be a bear. Some specialists are very restrictive in who they accept. This is not limited to BSBC. Really any HMO in general. So if you have chronic conditions that require specialty care. HMO's are difficult. Switching to more open Provider name locked. plans is a must. Add to that, those in more rural areas/towns. You end up in a situation where your more local rural provider ends up being considered out-of-network. So while I was on the HMO, if I could get into one that accepted it. The coverage and experience was great. For me personally, I need a Provider name locked. plan so the many specialties needed are less stressful to get and maintain. I am disabled, but under 45. So that is a bit different. The other issue I encountered was with lab work coverage. Be sure to really check into that if you are in need of lots of labs. I have heard this is an issue with many insurance plans related to Provider name locked. . But the bills are startling if not researched. You can get many labs to lower prices, but be sure you are checking that. My procedures have been covered amazingly well. Very little to pay out of pocket. Little worries things change after procedures/surgeries done. Drs able to get authorizations fairly easily. Those are huge bonuses. When your provider is not frustrated and stressed doing those pre-auths and referrals, you got a great plan. You will quickly see a difference if a plan is a good one per provider opinion. Less resistance to you requests for services. I noticed some Drs will avoid testing/procedure and other helpful diagnostics simply out of knowing they may not get paid well or at all. I know....that should never be. Unjust, unethical, really sad choice for them to make.....but it happens every day all over the country. Know you plan's provider lists and call customer service to help your Dr if you find yourself in that situation. But my BCBS Provider name locked. has been great and I have not felt that frustration at all. 
    That's alot of information. Truly BCBS NC Provider name locked. has proven to be a great switch. Customer service, large list of PCP providers,
    available specialties, ease of processes are really good. EOB's are dependable and helpful to catch issues/errors if they occur. It is a great place to Provider name locked.  your trust. Helpful in so many ways and eases my stress so much, leaving me energy to focus on getting better, getting good care, and saving already strained energy.
    If you are unsure who to try. This is an excellent way to go. I wish I could share all my tips of successful medical navigation,
    but at least sharing this plan will make knowing all those, a bit less necessary.

    - Pamela J.
  • She did a follow up exam and I like her.  She is wonderful and she spent so much time with me.  She did a thorough exam and answers all my questions.  She is great.  I’ve also used her in the past for a pre-op visit that I have to have.  She is very thorough, nice and excellent.
    - Joseph O.
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Health Care Facilities in Charlotte

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