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Hardwood Flooring reviews in Charlotte

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  • Provider name locked. was professional, prompt, and knowledgable about his skill. He throughly explained the process of sanding, then sealing my floors. It would take approximately 2-3 hours to sand (hand sanding the edges too) and then two coats of stain and sealler would be another few hours. The process would take approximately 5-6 hours total. Complete drying would take overnight. He did suggest replacing the floor as it would be "about the same price." But I liked the character of the floor and wanted to keep it. After we finally scheduled an appointment for 1:00pm, his 'crew' arrived at 9am. I rearranged my schedule and allowed them to begin. I had to run out to the bank to make payment, and by the time I got back (within an hour) the workers were gone. Turns out they just added a top coat of sealer on top of the dirty floors, sealing the dirt in good. His price was a minimum of $450, I had given a $50. deposit, and he expected $400. I didn't pay him. When I asked why he didn't sand, why he didn't re-stain, and why he sealed the dirty floor, he told me it didn't need to be sanded and it's fine the way it is. I was floored! He got good reviews here, but I wouldn't hire him nor recommend him to anyone.
    - Rene M.
  • He was much more reasonable than other contractors we contacted on Angie's List. Its crazy the range of estimates you will get for the same job from different companies. 
    Provider name locked. was fair, responsive, and most important, great at what they do. They even came back out quickly to finish the job when we ran out of materials (a fault of our own, not his). They even helped us move our furniture back in. I really appreciate the work they did and our home looks much better with this hardwood floor. 
    - Jeff R.
  • Bill was excellent all the way.   During his estimate I really felt as if he was in my shoes and had our best interests in mind.   He gave a very thorough description of our situation,  what to expect, what he would do....etc.    He was extremely knowledgeable about the wood and how it would react to stain.  We have hardwood stairs and railings as well which are different types of wood.  There was concern that things wouldn't blend and while other companies gave us the run around on what to do or sell us extra services,  Bill was more concerned with us getting what we needed and he was absolutely correct with his advice.    At the completion of the project, he was all about our satisfaction and assurance that everything was done properly and they didn't miss anything.  It was nice to see somebody in Provider name locked. that truly cared about their product and workmanship.     This was the final piece of all the work we had done in relation to the water damage we sustained last year.   We had roofers, drywall repair, painters and floors.  Bill was the only person that I'd ever call again.

    Please remember,  hardwood floor refinishing is a dusty job,  there was actually less dust than I expected but there was still dust.  The floors look amazing too. 

    - Brian R.
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Hardwood Floor Companies in Charlotte

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