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Gas Log Service reviews in Charlotte

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  • They took the out. They washed and cleaned them. Everything was great. When they put them back in, there was an odor to them. That was probably because they were old logs. We still have the odor. If what he said is probably true, it's not their fault. I didn't know that upfront. That might be a possibility. We don't want our logs. We need to buy new ones. Every time we turn them on, they really do smell. It wasn't really his fault but as a result of what they did, now our logs are affected. He didn't told me upfront once he found out they were old logs. He could have told me that when we do this, this may happen. I could have decided whether to do it or not. It was a good company. The man was very nice. He did what he said he would do but there was just an issue with the smell afterwards.
    - Barbara W.
  • Provider name locked. was simply fantastic.  He sevices the fireplace, helped set up the natural gas grill and finally connected it to the gas line. He was very thorough, professional, kind and very nice to talk to. His worksmanship was of the highest quality. He explained everything and was extremely polite. Most importantly I found Provider name locked. to be very helpful and accommodating. If required, he goes out of his way to help his customer. I have not seen such dedicated customer care and focus now a days. I have him on my speed dial and will always reach out to Provider name locked. for any of my fireplace, natural gas grill related work. Thank you Provider name locked. for your services.
    - shomit B.
  • Service went well.  Provider name locked. arrived on time and went to work quickly.  He found and provided a resolution for the cold draft and serviced the unit in short time.  My questions were also addressed professionally.
    - ORLANZO R.
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Gas Fireplace Services in Charlotte

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