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Garage Door Repair And Installation reviews in Charlotte

  • A
    Open Up Garage Door Inc
    Jeremy assessed the situation after I opened the garage door by hand. He noticed that the sensors were not aligned. He adjusted them and the door is working perfectly. I am more than pleased. If it ever fails, I will call and have him replace the motor. He gave me good information about the different motors available. I would recommend him always to anyone having garage issues. He was very cordial and answered all of my questions. Great job Jeremy!
    - Carol C.
  • A
    A & R Garage Door Services
    Great! Arrived on time, professional and explained what I needed and how much it would cost. Jameson also told me about the outside key pad and that is a great feature for only $35 more. He was fast and did a good job. I thought the price was very reasonable. I would use this services again.
    - LARRY H.
  • A
    Open Up Garage Door Inc
    This was a fantastic experience! I would hire Jeremy for anything around my house. It's too bad he only works on garage doors because his professionalism is top notch! I highly recommend him for any garage door repairs.
    - Sean C.
  • F
    Garza Garage Door
    While Victor is great at calling you when he's trying to make the sale... once the door is installed and he's paid, good luck trying to get him to come back to your home. I've been calling him for 5 months and all I get are lies. Would not recommend.
    - Glenda S.
  • A
    Pro One Garage Doors
    I hired another garage door company to install a garage door (my old wooden one was rotten and a spring had broken) and it didn't go as planned. The garage door installer ordered the wrong door and sent subcontractors to do the job that had never installed a door before. I fired that company and contacted Kyle with Pro One Garage Doors. He called me before he arrived, arrived exactly on time, had the correct door with him, and had the entire door installed in exactly 2 hours. My neighbor and I were having a chat and before we knew it, Kyle was done and the door looks fantastic! It operates quietly, shuts securely, and he even re-calibrated my motor. Kyle with Pro One Garage Door will be my go to person for all of my garage door needs.
    - jonathan o.
  • F
    Carolina Garage Service, LLC
    My older garage door was rotten and after one of the springs broke, I decided it was time to replace the door and upgrade the curb appeal of my home. After interviewing 4 garage door companies, I selected Carolina Garage Service based on their price (3 of the 4 companies sold the same exact garage door) and seemingly stellar online reviews. This was even after the "estimator" blew off my initial appointment and the owner Spencer Kempton called to reschedule for the next morning. I ordered a 8'x7' Doorlink 431 insulated garage door with Stockton windows for the top panel and add decorative spear hardware. The techs were also to replace the existing track and spring but retain my newer opener for $950. I paid a 50% deposit via Cash App on Wednesday and the work was to commence on Thursday. On Thursday, the installers arrived at my house at 11:00 am and proceeded to start disassembly of my existing garage door. While we were going over the job, one of the installers remarked that if I wanted the "upgraded garage door rollers", they would install them for an additional $80. I pushed back since that wasn't what was discussed and, through my interactions with the other garage door installers, I learned that the "upgraded" rollers were the standard rollers that came with the door. At that moment, I should have thrown them off the property and called the cops. When they unloaded the new door, I noticed that it didn't appear to be the correct model (it was stamped 430, which is a non-insulated door) and did not have the insulation requested. After they called the owner Spencer Kempton, they said that he ordered the wrong parts but they would supply an insulation kit. Spencer would later say this was the fault of the distributor Southern Ideal Door. About an hour into the tear down, they asked to borrow tools to remove the existing door (another bad sign) and then about an hour after that, they left to retrieve different tracks and springs. Mind you, they removed my entire garage door and left the job site with my entire house and garage exposed. I ended up sitting on my front porch for the next hour while I waited for them to return; watching over my stuff. The techs eventually returned with different tracks - this time too short and attempted to install them anyway. After 3 panels were "up" and the track only partially installed, they started to wrap up, vowing to return the next morning to finish. With only 3 panels up, my garage was still open to the elements and potential thieves. After convincing them to screw in one of the old panels to the wall to provide some look of a garage door, they left. Friday morning came and so did the excuses as to why they weren't coming Friday - maybe Monday. They claimed that they needed "angle iron" from their distributor. Angle Iron (the metal bits that the garage motor and track are suspended by) is available at every hardware store for about $15 for 6'. At this point, figuring that it was highly likely that they would not show on Monday either, I messaged the owner Spencer Kempton and his installers telling them that they can pick up the door pieces left at my house on Monday, refund my $475 deposit via Cash App, and they were fired. A couple hours later, I spoke with the owner Spencer Kempton who proceeded to offer me a $75 discount, then offered to send someone else, and then another discount but no refund. He stated that the door could not be returned and that I could have someone else come and finish the job. I declined all offers as the installers took most of the door parts with them and this wasn't the door I had ordered anyway (it wasn't insulated). At some point our conversation, he also admitted that he is living in California, attempting to start another garage door company there and that his installers had not installed a garage door like this before. He was attempting to guide them via the phone but simply, they were incompetent. At this point, I have an incorrect partial garage door, the wrong sized track, not all of the parts, and have now hired another installer to start the entire job again for another $1000+. BEWARE: Carolina Garage Service are nothing more than grifters out to make a quick buck.
    - jonathan o.
  • A
    ELITE GARAGE DOOR SERVICE INC
    Frank and his wife were reliable and punctual. They explained to me exactly what was broken with my garage door opener and how they would fix it. They replaced only what needed to be replaced and charged a very reasonable price. I would hire them again in a heartbeat and recommend them to anyone.
    - John B.
  • A
    Garage Door Master
    Absolutely amazing work from a true professional. Kyle was very responsive and was at my house on time and did a fabulous job. He didn���t try to up sell me on anything. He did a GREAT job and I would use him every time for all of my garage door needs. Highly recommend!
    - Debbie H.
  • A
    A-1 DOOR SERVICES
    I called Sturdy as I have used him two or three times before. My garage door wouldn't close from the outside with the remote or keypad. Sturdy gave me some instructions to try over the phone and Viola! it worked. He saved me time and money. He's very honest, professional and reasonable and I highly recommend him. He hasn't failed me yet!
    - Lisa H.
  • A
    Open Up Garage Door Inc
    Everything went as promised and expected, and the installation was really near, with wires secured properly and out of the way. The new unit is both a replacement and an upgrade (mid to high end belt drive as opposed to standard chain drive, which was offered at a lower price) and is much quieter, as promised. Additionally, Jeremy was punctual and very polite.
    - Nick G.
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Garage Door Repairs in Charlotte

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