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Flooring reviews in Charlotte

  • A
    Freedom Renovations Inc.
    Chris and Maria were the consummate professionals. They arrived as scheduled, reviewed and measured our room and promptly provided a quotation for the hardwood floor and installation services. They provided excellent advice on the flooring project and helped us select hand-scraped dark 5" wide flooring that would really complement our master bedroom furniture. Their installers arrived as scheduled and completed the work in a single day. The floor looks beautiful. We could not be happier with the results and truly believe we got great value from Freedom Renovations. We would definitely recommend them and will use them again for future projects.
    - BILL B.
  • A
    Eager Beaver Handyman Service
    Several years ago I was looking on Angies List for a handy man for some jobs around our home. I came across the many wonderful reviews for Eager Beaver, so I gave Shane a call. They have always been honest, professional, and punctual. Shane has even gone out of his way on a day off while he was with his wife and kids bc I had a little issue with my garage. Currently, Shane and his team are renovating an apartment complex we purchased last year. Since I can't be at the project everyday it's comforting to know that I can trust Shane and his team to get the job done. With Eager Beaver, I know I am NOT dealing with an exercise in smoke and mirrors like I have with other contractors and handy men in the past. I know we will be using Eager Beaver for many more years to come.
    - Tzvi N.
  • A
    MyNewFloor.com
    Everyone at MyNewFloor.com was a pleasure to deal with. We explained to Carlo that we were moving into a large home that would need new floors throughout most of it. We also wanted to make sure we finished most of our critical flooring projects before moving all our furniture into the house. Carlo met us at their new show room and did a thorough job explaining the different products available, then gave solid recommendations based on our family and lifestyle. He put together a competitive quote, a schedule that would fit within our window, and we selected them to do the work. Carlo and Evelyn were very accommodating in settling on a good faith deposit that recognized the fact that, until the deed is transferred, the deal isn't done! They were also extremely patient while we moved the funds to pay the bill -- we'd suffered a fraudulent charge earlier in that week on the very day the wire from our closing came through, necessitating a mad scramble to cancel that card number. Evelyn completely understood our situation, allowing us to go through the necessary motions without any undue pressure. The crew that did the installation were diligent, hard working, and polite. The end result is absolutely beautiful! We have more flooring work to do after our next stage of remodeling. MyNewFloor.com will be the first (and probably only) people we call.
    - John B.
  • F
    Flooring Pros
    Overall the experience was extremely negative and challenging due to lack of communication, multiple no show no calls, and poor craftsmanship. In the end this company has charged my credit card without approval for work not completed and have failed to honor their warranties. Flooring Pros did not follow instructions and had to redo work that caused the entire project to be delayed. Flooring Pros failed to turn up to perform scheduled work causing me to miss work several times unnecessarily. Flooring Pros had to return several times to fix installation mistakes and have failed to respond or address warranty issues. Flooring Pros charged $2,000 to replace stair treads and risers per the contract but only replaced the treads, when I informed the salesman Rick who wrote up the contract that his crew did not perform the work his response was "well how did you want me to word the contract"? I informed him that there was nothing wrong with how he worded it since it included replacing the risers, my problem was that I paid for something that was not done. Ultimately as I pursue the work I paid for and the warranties I have been led to deal with 4 different people all working for 3 different companies.
    - todd r.
  • A
    You Call We Install Flooring
    Dealing with Mike was wonderful. He made a straightforward, no muss no fuss estimate for the work that was needed. We purchased the flooring that was required and worked out a date for install that was way earlier then we had anticipated. He did make a note to mention that his son , Brandon would be the installer on our particular job. Brandon arrive on time and we very pleasant to deal with. He finished in about 5 hours. That time included removal of moulding, kick boards and the big appliances. The final result is stunning and very nice to look at. He did a fantastic job. We have a houseful of other areas in our house with worn carpeting. If and when we decide to deal with the older carpeting issues, Mike will be the first phone call to get an estimate for any of the required work. We are very happy with this company and the service we received.
    - Tina H.
  • F
    Georgia Carpet
    Awful, awful. Company subcontracted to Georgia Carpet and I cannot believe they are still in business. Cabinets were cheap quality and I had to constantly have them ���repair��� mistakes. Yes, I have photos. Quartz countertop had awful very rounded old fashioned corners which I didn���t request. White countertop I requested is a hospital yellow. Yuck. Floors? I expected oil poly as I had before, but they used a water based fast drying. Scratches easily. Difficult to deal with and issue dragged on two years . Photos available upon request
    - gwen m.
  • A
    Carolina Flooring & Carpet Inc
    Jimmy at Carolina Flooring was great to work with! He responded quickly to any questions I had and it was super easy to schedule appointments around my schedule. I received a quote within the same day he did measurements. He was knowledgeable about his product and was able to educate me on exactly what product I would be getting and how the process of installation would go. He kept me up to date during installation until final completion. Also.. I LOVE MY FLOORS! Him and his team did an amazing job and I couldn't be happier I chose Carolina Flooring!
    - Jennifer W.
  • A
    Bakers Home Improvements
    Denver and Carrie are extremely professional, well priced, and they do amazing work. I have a flip property and they completed work on a bathroom remodel and fireplace remodel and it completely transformed the look of the house. Their work turned a mediocre house into a beautiful house. I have hired them for numerous projects after those two main renovations and they never disappoint. They helped me after a contractor stole over $2,000 from me and helped redo the labor that contractor was supposed to do. I would recommend them to anyone looking for anything from small projects to large.
    - Mandi M.
  • A
    Bakers Home Improvements
    Everything went great. They were on time, they were upfront about everything, even fixed some mistakes that the previous contractor left unfinished. I would definitely hire them again and I probably will when I need to have my floors done.
    - Russ F.
  • A
    TILE BY CHRIS
    Chris did a fantastic job. His 30 years of experience really shows- he knows what to do and how to make it right. My older home needed TLC- and Chris was the person for the job. He advised me on tile types and sent me to a wholesale tile center. We tiled one upstairs bath and the laundry/hall/half bath downstairs. We are thrilled.
    - Heidi R.
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Flooring Installers in Charlotte

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