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Daycare Center reviews in Charlotte

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  • The Director was friendly upon first meeting her and the facility appeared clean. Most of  the teachers in my child's classroom were friendly enough. My child took well to his Lead teacher, but from my observation a bit stand offish with his other teacher.My two year old  attended  this facility in October of 2014 through Provider name locked. 2014. My child did the typical crying in the first two weeks of being dropped off in the early morning classroom. After about two weeks he "seemed" to be slowly adjusting  to going daily, i.e., no crying and going inside to play with toys without hesitation.  I  began to notice a change in my childs behavior and he  again started to hesitate to go into the early  drop off classroom ( which is the classroom where the kids would be dropped off until their teacher came in for her shift around 8am) .Seeing this hesitation I began to take my child  to the bathroom to wash his hands  myself,  in an attempt to reassure him that things would be ok. Toward the last three days  of my him attending this facility my child would cry excessively when we would go to the bathroom for the routine morning  hand washing. I became concerned and requested a meeting with the director. I explained to her the things id noticed and asked had there been any changes in the classroom.  The director was very open to hearing our concerns and open to observe my child for the next few days in an attempt to determine  what may have changed. She stated she's had many children that would cry every day for years of attending daycare. She said  that perhaps it was a reoccurrence  of separation anxiety from "mom"  and suggested that dad should do the morning drop offs. The next day dad did the morning drop off and my child  begged him to take him to his normal classroom by saying "no daddy lets go this way, this daddy please" , my child would not sit down in this  drop off classroom, and was inconsolable. Needless to say dad immediately removed our child from this facility. When we returned to the facility simply  to return the keys he  stared to cry excessively  just  upon entering  the parking lot of Provider name locked. . We literally had to calm  our child down by reassuring him that he was not going to school today. I cant say that Provider name locked. is good or bad , I can only say that we chose not to ignore our child when his limited communication ques seem to express something was wrong.

    - Shatorra D.
  • This is a top notch day care.  Only one of each age class, so it's small and all the teachers and directors know all the children, which is important because your children do not want to be left with people they don't know when their regular teacher is out, even if it's just for an hour.  They really teach the children and take care that each child is learning on age level - they are not just making sure your children survive the day.  The teachers and floaters love each child and my children tell me how much they love their teachers.  Really, the best reviewers are the children themselves and they love going to school each day and don't want to come home most days when I pick them up.
    - Jerry A.
  • I have been very pleased with the quality of the child care. The center is bright and clean and the classrooms have a lot of toys. The teachers are well-educated and provide opportunities for the babies to learn. The babies get to go outside almost every day and there are also special activities such as art, music, and water play. The teachers seem to love children and do a great job of caring for them. The teachers provide a daily communication sheet to parents that tells about feedings, naps, and highlights of the day. I would highly recommend the teachers at Provider name locked. . The one area that needs improvement is billing. The center bills tuition twice a month, on the 15th and the last day of the month. My child started after Provider name locked. 1 so I was told a pro-rated amount that I needed to write a check for. I gave that check and was told that the Provider name locked. 31 bill would go through as a payroll deduction. The deduction did not go through because the billing coordinator used the wrong social security number. I was told to write a check for the amount, which I did. The next bill, for August 15, was to go through as a payroll deduction. The amont that went through as a payroll deduction was higher than the semi-monthly tuition rate. When I asked about this, I was told that the initial pro-rated tuition amount for the 1st half of Provider name locked. had been misquoted to me and they had added the difference into the August 15 payroll deduction. There had been no communication to me at all in the month and a half between the beginning of Provider name locked. and the August 15 payroll to advise me that the Juy 15 amount was wrong and no communication that they were going to take more out of the August 15 paycheck than what the tuition rate was. Next year they will probably be going to automatic drafting of checking accounts and I certainly hope that their billing has improved by then as it would be totally unacceptable to take more out of someone's checking account than what had been communicated.
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Daycare Centers in Charlotte

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