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Daycare Center reviews in Charlotte

  • D
    The Learning Experience
    My child attended from 4 months to 8 months. This center has a severe turnover problem. The management never tells you what happened to your child's teacher, you will just come and find a new teacher. This happened 3-4 times during our stay. During the turnovers, my infant's feeding schedule was not followed. One day my child was not feed for over 5 hours. The reason I was given was because 'she was asleep'. Well, I specifically stated on the feeding plan to wake her up to eat! However, because this was a "helper" in the room, she did not follow the schedule. Once my child moved to the next room, my child was sick all the time. One day I picked up a toy and it was filthy. I notified the assistant director and the next visit I noticed the toys were all clean. But, a parent should not have to tell you when to clean your toys. Babies put everything in their mouth. Lastly, sick children are not sent home. The center will never tell you when other children are sick. But, you will just notice a slim count when you drop your baby off. The last strike for our family was viral diarrhea that lasted 11 days! Yes, we were told "nobody else has it". My answer to that is she caught is somewhere and she's only been at daycare. The last teacher my child had in the infant room was super with kids. Unfortunately, we had to move up to the Infant 2 room and just experienced more issues than we were comfortable with.
    - DeCendre T.
  • C
    Tutor Time Child Care LLC

    The Director was friendly upon first meeting her and the facility appeared clean. Most of  the teachers in my child's classroom were friendly enough. My child took well to his Lead teacher, but from my observation a bit stand offish with his other teacher.My two year old  attended  this facility in October of 2014 through Dec 2014. My child did the typical crying in the first two weeks of being dropped off in the early morning classroom. After about two weeks he "seemed" to be slowly adjusting  to going daily, i.e., no crying and going inside to play with toys without hesitation.  I  began to notice a change in my childs behavior and he  again started to hesitate to go into the early  drop off classroom ( which is the classroom where the kids would be dropped off until their teacher came in for her shift around 8am) .Seeing this hesitation I began to take my child  to the bathroom to wash his hands  myself,  in an attempt to reassure him that things would be ok. Toward the last three days  of my him attending this facility my child would cry excessively when we would go to the bathroom for the routine morning  hand washing. I became concerned and requested a meeting with the director. I explained to her the things id noticed and asked had there been any changes in the classroom.  The director was very open to hearing our concerns and open to observe my child for the next few days in an attempt to determine  what may have changed. She stated she's had many children that would cry every day for years of attending daycare. She said  that perhaps it was a reoccurrence  of separation anxiety from "mom"  and suggested that dad should do the morning drop offs. The next day dad did the morning drop off and my child  begged him to take him to his normal classroom by saying "no daddy lets go this way, this daddy please" , my child would not sit down in this  drop off classroom, and was inconsolable. Needless to say dad immediately removed our child from this facility. When we returned to the facility simply  to return the keys he  stared to cry excessively  just  upon entering  the parking lot of Tutor Time. We literally had to calm  our child down by reassuring him that he was not going to school today. I cant say that Tutor Time is good or bad , I can only say that we chose not to ignore our child when his limited communication ques seem to express something was wrong.

    - Shatorra D.
  • A
    We have been taking her for about a year. They cost a lot more than most child care centers in area, but we know that she is safe. They have two different levels of security and have off duty sheriffs on campus at all times. Someone, as well as the police officers, are there every morning when we arrive to drop her so they don't cause any issues for working parents. They do a great job on discipline, but I think that they could ensure that she advances a bit more academically. Not only do my daughter's teachers know who she is, but other teachers and the police officers and the know her name They are more of a community. We are in constant contact with the teachers and we trust them with our daughter. They are top-notch.
    - Allison R.
  • A
    Really love Ruckus house.  The development my daughter has gained since starting there is fabulous.  She has learned so much, speaks really well for her age. They provide meals so I dont' have to worry about packing food for her, which is a big thing for me.  The teachers are great and friendly. It's convenient to get to and from work for us being in the Harrisburg Town center. The only down side is it is a little more expensive then other places around us, but well worth the price especially since they open early and close after 6pm! One of the problems we found that other day cares close to early and when you are working in the city and have to sit in traffic, who wants to worry if they are going to charge you extra because you can't get there on time due to the horrible traffic Charlotte has developed.

    - Thomas W.
  • A
    Grace Lutheran Church & Child Care Center
    We have been sending our LO to Lambs of Grace Child Development Center since April of this year, so not long.  However, after a horrible, borderline traumatic experience with another Day Care Center in the area, we we scared to trust anyone again.
    The came Lambs of Grace CDC.  WOW!, What a great facility.  Every single aspect about this facility and it's staff was professional and friendly.  From the Director Brent on down to every provider/teacher.
    I will start from the top.  After the bad former experience, I spoke with the director Brent.  He was very polite and told me I could come by and meet the staff anytime.  That was the first great thing to hear; an open-door policy for visitors.  I went by on a day when the did not expect me to purposefully, and called Brent when I arrived to be let in.  He did, and gave me a tour, explaining everything about the facility.  NEXT, I met the providers for the infant room on the spot.  Also not expecting me to be there, I walked into the room to see lights dimmed and mood music lightly playing while the babies were fast asleep.  It was a nice atmosphere to enter. I felt as though they really cared about the children.  (SIDE NOTE: This facility has a 1:4 provider:child ratio.  Most facilities have a 1:5, which is less attention for your LO.  Just another plus for Lambs of Grace CDC.)  The providers, Tina and Jessica, were very polite and friendly as well.  In short, I saw what I needed to see upon a first look, on a day when they were not 'prepped' in advance to try and put on any false pretense regarding the facility and care.
    I thought that visit was enough to trust them. Then they tell me they have an interview process whereby the providers come to your home to meet your LO within your LO's own habitat and get to know him/her, while explaining their care techniques and processes and leaving the meeting open to any and all questions.  That was the cherry on the more-than-pleasantly-surprised sundae.  They come to you first to make your LO feel comfortable around them and spend time with him/her.  We were sold. We trusted them. 
    At the end of the day, and especially after a traumatic experience in this field once already with our very first child, we needed to REALLY be able to trust another facility with our LO, or it was Nanny-time (a whole separate bowl of worries).  We never, for even a second, did not feel trusting in Lambs of Grace or their top-notch staff.  Sometimes you just get that 'feeling', that you can tell someone actually cares about what they are telling you, and loves what they do.  I would bet anything you will get that with Lambs of Grace CDC.  We did, and we have never had one single issue whatsoever.  Our LO loves it there, and we know, since he lights up when he sees the providers each day, and comes home just as happy.  Can you ask for anything more out of a Day Care Center?
    - Daniel M.
  • B
    Childcare Network #91
    The staff at Childcare Network seemed pretty friendly. There was an issue with some of the parents there but the staff were fine. It was an overall nice facility. They seemed to genuinely care. They knew who I was when I came to get him.
    - mike m.
  • F
    Wonderful Daycare until.. they closed the center down because the owners were stealing money and not paying their rent. My daughter was given 8 hours notice that we needed to get a new daycare for school on monday. We LOVED our teachers and the fact the owners didn't have the decency to even call their families or employees to tell them the news is appauling and I will NEVER put my child in a Goddard branch EVER again. John and Anna the owners should never be given another daycare to run in their lives. Horrid!
    - Melanie W.
  • C
    Fit Momma Fitness
    I used them for a while and I spent close to $2,000 with them. They charge an hourly rate. Initially they were very good. They basically provide child care on demand so if I had a last minute appointment I could call them and if they had availability they could send a sitter. I could also schedule a regular sitter as well. I worked directly with the owner and I had a sitter who came on a regular basis. One day they had a sitter that was ill and they gave my sitter to someone else. At the time I was going through a medical illness and I had a child care provider because I often had to attend doctor's visits. They felt the other client was higher need because that client was working but I had a medical appointment the day they cancelled. They knew that it was very important that I wanted to keep the same child care provider for all my visits, if possible. They had told me that I would be able to have the same provider unless she was sick. It was a negotiated rate and I paid a lower rate than other new clients because I was an established client. They determined that higher paying clients had more priority so they gave my sitter to someone else. They replaced my sitter with someone that was new and not good. I had to send her home because she was that bad. The owner eventually worked to get me a new sitter but I had to basically tell her that if she was going to renege that I would give her an unfavorable review. It was a very bad situation and I no longer use the service any more. They were great in the beginning. It was a new company and they were having growing pains so they may be better now. She reneged on our whole verbal agreement. They were very expensive. I had only one bad sitters and all the rest were really good. They got rid of the bad sitter.
    - hector h.
  • A
    Childcare Network #92
    It's very difficult to find quality daycare on teh East side of charlotte that is backed up by the rating system from the state. Most of teh daycares were filled with very loving and giving care takers- that were not into organized learning and teaching... For us we had a wonderful stay at home caretaker- but she was not able to provide teaching lessons or social time with other children, so thats what we were looking for-rather than looking for another caretaker we wanted more of an education slant. This daycare is one of the few that has educated staff- they have childhood development backgrounds-so we felt they would be more likely to have an emphasison making sure to teach new skils while also gently encouraging and nuturing self confindence and social skills. The people were kind on teh telephone and offered more than one tours and they helped us by prorating the first week so we could have our son ease into it with just a few hours a day. So far it seems to be going pretty well.
    - Lucy b.
  • A
    Kids R Kids Learning Academy of Fort Mill
    My son has been adt Kids R Kids since he was 6 months old.  He is now in suite 500 and is almost 5.  I am very pleased with the care and education he has received.  As a teacher, I feel that my son is ready for kindergarten.  The only "bad part" of Kids R Kids is the high staff turnover.  The caregivers don't stay at that job for very long.  It would be great if they had better staff retention.
    - Flechia P.
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Daycare Centers in Charlotte

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