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Tile Installation reviews in Charlotte

  • A
    We were VERY pleased with ALL of the fabulous work Chris (the owner) and his crews did! They were in our home for MANY weeks and replaced almost all of our flooring throughout the entire house. They were very careful when moving our furniture around. We really appreciate the fact that Chris was very accessible by phone, not only when we initially contacted him, but also during the job. He truly wants to do the best job possible, obviously takes GREAT pride in his work, and is very fair in his pricing. All of the contractors associated with Cranston Flooring were very polite, conscientious, and knew their trade. Everyone who now comes into our home, including other contractors, notices the high quality of workmanship of our flooring and wall tiling. We could not be more pleased, and we would VERY definitely use them in the future without reservation. We highly recommend Cranston Flooring!
    - Kimberlie C.
  • A
    I am in the process of making a few updates to my home and using Wray Tile and Flooring (Shawn) for the first project set the bar exceptionally high for all other contractors! Shawn is personable, professional, trustworthy and provided excellent recommendations for tile selections to add contrast to my brown on brown kitchen. He even went above and beyond to help us find the right materials. Installation was scheduled according to our needs and all details of the work were handled in advance. Our existing tiles were removed without a scratch to the surrounding areas which were not being replaced (e.g. cabinets, granite counter tops). Shawn also never left without cleaning up the work space each day. Everything seemed effortless. And best of all, the new backsplash looks amazing. The herringbone pattern (which was done piece by piece – not with a mosaic) behind the stove top has become the envy of friends. Shawn’s work is high quality with a competitive price. Not only would I recommend him to others; I am using him for additional projects.
    - Karie L.
  • A
    I had a white subway tile back splash installed by Chris this past summer 2018. Chris had good reviews here on Angie's List, but you never know. Anyhow, he exceeded my expectations. He was available to give a quote quickly - he came over the next day. I had some of the materials. This was not a problem for him, after measuring, he told me exactly what else I would need to obtain if I hired him. His pricing was fair, and he said he could do the job when I needed it to be done - it was time sensitive. He seemed like someone willing to cooperate, not push an agenda. He seemed like a no nonsense, hardworking guy. I hired him. He showed up when expected. He completed the job in a timely and professional manner, as should generally be expected. He also assisted me in hiding the fact that this job was getting done from my wife. Wow, was she surprised when Chris and I called her when he was finishing up and told her the tile job was done! Thanks Chris. The results look fabulous! If I need any tiling work done, I'm not even going to think twice, I'm just going to call Chris.
    - Robert A.
  • A
    Great. Chris keep me informed every step of the job and told me early there could be an issue with the levelness of the floor. There were no surprises when we learned one corner of the room needed to be raised and Chris only charged me for the materials. We are delighted with the new floor and it has really changed the room. My only regret is I bought too much tile and did not have another room for Chris to do. Highly recommended.
    - RIch L.
  • F
    I signed a contract with this one man company for a 5 figure bathroom remodel on March 17, 2018. He promised it would be a two to four week job. He also told me he had established "crews" that were the best in the business. When the job finally started after two delays the first two sub contractors showed up and quit before starting because of a dispute they had with him over "money". When I contacted the subs and asked them to return they told me they would be happy to if I could work with them directly but that they would never work with him again. I knew I was in trouble at that point. When he found new subs off of craigslist or Facebook marketplace (not what we agreed to) they finally got most of the job done in about 2 months. But they installed the tile backer board incorrectly and the grout kept breaking up. They came back and took out tile and screwed in the backer board but he had ordered the wrong tile so it did not match the rest of the floor. He has now delivered the wrong tile three times. He will go weeks without returning phone calls and his voice mail box is always full. He will not respond to text messages. His main counter top fabricator has refused to do further work for him but they did do a great job for me. I have been trying to get my defective tile replaced for six months. He has promised time and again to come do it but always has an excuse. A month long custody battle had him "at court" every day causing one delay. Then he left for Disney World and promised to be here to fix it on the Monday he returned. Have not heard from him for two weeks after calling and texting every day. There has been excuses and broken promises for six months. This is a classic "dog ate my homework" situation. Someone else is always to blame. Subsequent to hiring him and during the course of the job he bragged to me and his subcontractors one day that he had a run in with some local policemen over a custody issue and he showed us the altercation on the internet. He is very proud of it. I have attached a link so you can view for yourself and form your own opinion. youtube.com/watch?v=8bHk… Personally, had I seen this before signing the contract, I would have never done so. Seeing this, I decided to see if he had anything else on the internet. I subsequently found this link. givesendgo.com/GFQM In this link he posts that he is homeless and living out of his car and is asking for donations to his business through this religious website. He is a one man operation operating out of his car and has no office. He asked for half of the contract amount up front. Had I known he had posted that he was living in his car I would have never done that. He will promise 24-7 service and will promise to be onsite for the job but that was not our experience. During the tile installation I had someone there for two days who did not speak English and when mistakes were made I had no way to communicate so it just had to be done over correctly the next day. He was also supposed to replace three table tops with the left over material from my counter tops as I purchased an entire sheet. He later told me his fabricator mistakenly threw it away. I contacted the fabricator who told me that was not the case. I used this fabricator for counter tops before and know them to be honest and reliable. You will seen in another review he did the same thing to another customer and blamed the same fabricator. I told Travis I would not post negative reviews if he would just complete the job as promised. It's almost 8 months later and I still have an uncompleted job with faulty workmanship that has to be redone. He is nowhere to be found. I just hope this helps others make an informed decision.
    - Ken M.
  • A
    Central construction did an excellent job. We are very satisfied. In fact while they were doing this job for us they were also able to fix a terrible leak that occurred in one of our bathrooms, put up shelves in our laundry room and one of the bedrooms, replace two toilet seats and mount our mailbox. We didn't need to call someone else and were happy that they were able to do all that was required. Their price was very reasonable and fare.
    - Neomie T.
  • A
    They did an excellent job!! We had several different jobs going on at the same time . We absolutely love our floors .. carpet was installed , ceramic tile in the bathrooms and kitchen floor , backsplash they were professional and prompt . The professionalism and craftsmanship was superb the floors came out better than we could image . The price was fair . Everyone that comes loves the floors especially . This company pays attention to details which made everything turn out gorgeous On time ,courteosus , each job was performed in a timely matter . I would absolutely recommend this company
    - Lisa B.
  • A
    Mack did a fantastic job restoring 60 year old tile to as good as it has ever looked. We considered redoing the entire bathroom (tearing out the old tile) but the quality and the craftsmanship of the original tile is better than anything we could have replaced it with. Mack is a gentleman and a true craftsman who appreciates quality work and does his absolute best to restore vintage tile. My wife and I are very pleased.
    - RIch L.
  • A
    Larry came and gave us an estimate to regrout and seal our shower floor and jacuzzi area. Additionally, he gave estimates to clean and color- tint the current bathroom floor that did not need actual regrouting. Morgan, the technician, arrived promptly a week later to do the job with another employee. He spent at least 6 hours doing a beautiful job in the Master bathroom. When completed, it looked brand new. He recaulked and resiliconed the base areas and was very thorough with all we had discussed. We are very happy with the results and plan to possibly use them again in the upstairs bathrooms. Attached are before and after pics. Very happy with the professionalism and courtesy of this company. Thanks Larry and Morgan!
    - Mike S.
  • A
    Sal did a wonderful job of taking out all of the old tile and putting in new tile for walls and floor. We had a poorly grouted shower before. Sal beat many prices and did a wonderful job. We would hire again.
    - Dennis C.
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Tile Installers in Charlotte

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