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Car Washing reviews in Charlotte

Real People ~ Real Reviews ~ Real Results

    - Steven W.
  • BAIT and SWITCH:   This provider should not be in business. First I was scheduled and he cancelled because the person he hired was arrested for commiting Provider name locked. during work.  That should have been a clue but they already had my money so I wanted the car cleaned.  A person who called himself the service manager rescheduled the appointment.  On the day of that appointment, someone named Provider name locked. called and said the service manager came in the office and quit that day.  Then he told me people who bought the groupons were cheap and didn't want to pay full price for his services and he didn't get any repeat business out of it.  I said, no one forced him to offer groupons and he must be getting something out of it or else he wouldn't offer them.  Today he shows up with a young son likely between ages 7 and 10.  He begins then says my car is too dirty and I have to pay him an extra fee called an extreme neglect fee or else he will not clean it.  Of course that was not in the fine print on groupon.  The Groupon said " Mobile detailing team devotes
    two to three hours to cleaning vehicle interiors and exteriors within 20 miles of downtown Provider name locked. .  Detailing techs wash and wax vehicle exterior, condition leather, dress tires, clean doorjambs, shampoo carpet, and vacuum interior. Owner Provider name locked. Reed Jr.
    and his staff keep windows and wheel wells pristine with mobile detailing services. Technicians can haul equipment to any
    homes or businesses that have access to water and electricity, then evict dirt and grime from cars, SUVs, RVs, homes, or planes"
    I had already paid.  My car is a 2008 Toyota Provider name locked. 4 with 50K miles,  I have 2 kids.  My car was not too dirty.  It was regularly maintained, in good condition except for the month of delay I was waiting for them to show up to clean where it would have been cleaned by now.  It just needed to be vacuumed, shampooed  and washed.  He claimed the Groupon was only for cleaning "well maintained" vehicles and he saw a wet food stain on my mat. What he pointed to was a little wet dirt, simply cleaned by me today with one spray of resolve and a paper towel.  I was not going to be tricked into paying more money under a bait and switch.  Groupon did give me a refund but I would stay far away from this provider specifically for the false advertising and then for the incompetence.
    - Venus S.
  • It went well.  They worked with my deductible based Carmax maintenance warranty for the components that were covered.  The owners didn't try and sell me anything I didn't need.  They did make reasonable recommendations for service in the future.

    It was a good experience.
    - Nathanael A.
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Car Washes in Charlotte

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