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Basement Remodeling reviews in Boston

Real People ~ Real Reviews ~ Real Results

  • I first met Provider name locked. owner at Provider name locked. 7 or 8 years ago when a client of mine recommended him to finish a project that my current contractor had failed to complete at my high end condo on Commonwealth Ave. Not only did Provider name locked. come and complete the project but also corrected a lot of items that the previous contractor had done to a very poor standard.
    Provider name locked.  was very understanding of the situation and because he really dislikes the "bad contractors" out there giving the "good ones" (like
    him) a bad name he went above and beyond to help me in any way that he could.
    I was so pleased with his work that I have hired him and his company for four other projects since then. He only uses sub-contractors when it is absolutely necessary and even when he does he makes them do all work to his high standard and supervise their work like the are his own workers.
    He is extremely creative in design and competent in ability… for example, I had him renovate a condo in the Backbay/Fenway area which had a very small bathroom and he made the bathroom 12 square feet bigger (5 inches wider and deeper in each direction) without encroaching on any other part of the condo… I was amazed. This was done by removing the walls in which the wrong framing had been used originally and re-designing it using the correct framing which of course was to the correct building code. 
    He is very fair with his pricing, very understanding and goes WAY above and beyond the call of duty to be sure you are happy.
     
     
    I am
    CPA in Boston and have so much faith in him and his company that I have
    recommended him to all my clients, and I would never do that if I wasn't so
    confident in him , as a person and a very skilled contractor.

    - ALAN W.
  • We have an 1864 brick row house - 3 stories and a garden level basement.  we've been renovating the place incrementally, and this year we were focused on insulation, beginning from the basement up.  Provider name locked. came out to provide the estimate and oversee the work. We wanted to replace the front and rear doors to the basement to stop air leakage.  This required not only new doors but work on the frames.  Replacing the front basement door so that it was air tight required some creativity because there was a floor drain sitting inside the basement behind that door. I wanted the drain moved to be outside and in front of the door at the base of the steps leading to the basement. Sub-contracted masons had to rework the bottom step to move the drain, which meant pouring some new concrete. The masonry work was functional but not particularly pretty.
    We also wanted to replace the windows to the back basement wall, which is exposed to the back garden, and insulate the wall.  Because there was very little space between the outer brick and the drywall (making it difficult to insulate), we decided to reframe the wall in order to be able to use Provider name locked. insulation.  As it turned out, this was a good decision because the window casings had to be completely demolished and rebuilt too.  We also had them replace the rear basement door leading to the garden.
    The other major part of the project was renovating the front entryway to the house.  The old entryway was a plain wood structure with a Provider name locked. glass transom and a glass stormdoor.  We wanted the entryway rebuilt with a decorative facade, a new stormdoor, and installation of a pair of antique, lead stained glass windows that we picked up at a New England Demolition and Salvage in New Provider name locked. .  We weren't sure how they were going to install the stained glass, since the windows were very old and the lead was pretty soft and brittle.  They (Rogerio and Provider name locked. ) did an excellent job on installing the windows and creating the new entryway facade (no small feat because the building itself is a little crooked).
    There was quite a bit of other work to the entryway.  The last genius who owned this place painted over the brick in the entryway and we wanted that removed.  A lot of other contractors that we've talked to wouldn't touch this project, but Provider name locked. 's guys brought in a high pressure water hose and got almost all of it off.  The last big thing in the entryway was the front door itself.  It is the original 8 foot tall, quarter sawn oak door (you can see the tiger stripes) with a glass look-through.  A lot of damage had been done to the door from repeated changes of locksets, and the entire door needed refinishing because the shellac was peeling.  Provider name locked. 's guys completely refinished (sanding, staining, polyurethane) the entire door and repaired the old lockset holes so that they are invisible. They installed a really nice new lockset that we picked up and the door looks beautiful now - lots of compliments from neighbors.
    The whole project took considerably longer than we anticipated.  They started the work in October 2012 and didn't finish until February 2013.  Part of this was due to unforeseen problems on their end (events which were understandably out of their control), and, of course, winter weather.  They were always responsive, but often unable to come to the house on the days originally promised, which required flexibility on our part.  In any case, the length of time was the biggest shortcoming. However, Provider name locked. was consistently responsive whether I called, emailed, or texted.  Everyone was very polite and friendly and clean.  Overall the work was well done.  I wasn't terribly impressed by the sub-contracted masons, but anything done with woodwork was excellent. When I noticed small imperfections, Provider name locked. and his guys made no bones about fixing it to our satisfaction and repeatedly asked how we felt about the work.  Provider name locked. also was thorough about fixing problems.  After finishing the back basement wall, we had a big rainstorm (sideways rain) and I came down to the basement to find a puddle of water in the room leading from the new wall. Provider name locked. surmised that it was likely due to improper caulking on a first story window above the basement, allowing water to run down the inside of the wall.   Nevertheless, he reopened the newly finished wall to inspect the insulation and the wall.  In addition, he caulked that first story window (not in the contract), and also went out and bought and installed a downspout extension (no charge) to ensure water wasn't soaking the outer wall.  He left the wall in the basement open until I was satisfied that water wouldn't come through.  Sure enough, we got hit by another big rainstorm shortly after and no water came in.
    I will rehire them for future work.
    - Marcos L.
  • We have an 1864 brick row house in East Boston - 3 stories and a garden level basement.  we've been renovating the place incrementally, and this year we were focused on insulation, beginning from the basement up.  Provider name locked. came out to provide the estimate and oversee the work. We wanted to replace the front and rear doors to the basement to stop air leakage.  This required not only new doors but work on the frames.  Replacing the front basement door so that it was air tight required some creativity because there was a floor drain sitting inside the basement behind that door. I wanted the drain moved to be outside and in front of the door at the base of the steps leading to the basement. Sub-contracted masons had to rework the bottom step to move the drain, which meant pouring some new concrete. The masonry work was functional but not particularly pretty.
    We also wanted to replace the windows to the back basement wall, which is exposed to the back garden, and insulate the wall.  Because there was very little space between the outer brick and the drywall (making it difficult to insulate), we decided to reframe the wall in order to be able to use Provider name locked. insulation.  As it turned out, this was a good decision because the window casings had to be completely demolished and rebuilt too.  We also had them replace the rear basement door leading to the garden. 
    The other major part of the project was renovating the front entryway to the house.  The old entryway was a plain wood structure with a Provider name locked. glass transom and a glass stormdoor.  We wanted the entryway rebuilt with a decorative facade, a new stormdoor, and installation of a pair of antique, lead stained glass windows that we picked up at a New England Demolition and Salvage in New Provider name locked. .  We weren't sure how they were going to install the stained glass, since the windows were very old and the lead was pretty soft and brittle.  They (Rogerio and Provider name locked. ) did an excellent job on installing the windows and creating the new entryway facade (no small feat because the building itself is a little crooked).
    There was quite a bit of other work to the entryway.  The last genius who owned this place painted over the brick in the entryway and we wanted that removed.  A lot of other contractors that we've talked to wouldn't touch this project, but Provider name locked. 's guys brought in a high pressure water hose and got almost all of it off.  The last big thing in the entryway was the front door itself.  It is the original 8 foot tall, quarter sawn oak door (you can see the tiger stripes) with a glass look-through.  A lot of damage had been done to the door from repeated changes of locksets, and the entire door needed refinishing because the shellac was peeling.  Provider name locked. 's guys completely refinished (sanding, staining, polyurethane) the entire door and repaired the old lockset holes so that they are invisible. They installed a really nice new lockset that we picked up and the door looks beautiful now - lots of compliments from neighbors.
    The whole project took considerably longer than we anticipated.  They started the work in October 2012 and didn't finish until February 2013.  Part of this was due to unforeseen problems on their end (events which were understandably out of their control), and, of course, winter weather.  They were always responsive, but often unable to come to the house on the days originally promised, which required flexibility on our part.  In any case, the length of time was the biggest shortcoming. However, Provider name locked. and Provider name locked. were consistently responsive whether I called, emailed, or texted.  Everyone was very polite and friendly and clean.  Overall the work was well done.  I wasn't terribly impressed by the sub-contracted masons, but anything done with woodwork was excellent. When I noticed small imperfections, Provider name locked. and his guys made no bones about fixing it to our satisfaction and repeatedly asked how we felt about the work.  Provider name locked. also was thorough about fixing problems.  After finishing the back basement wall, we had a big rainstorm (sideways rain) and I came down to the basement to find a puddle of water in the room leading from the new wall. Provider name locked. surmised that it was likely due to improper caulking on a first story window above the basement, allowing water to run down the inside of the wall.   Nevertheless, he reopened the newly finished wall to inspect the insulation and the wall.  In addition, he caulked that first story window (not in the contract), and also went out and bought and installed a downspout extension to ensure water wasn't soaking the outer wall.  He left the wall in the basement open until I was satisfied that water wouldn't come through.  Sure enough, we got hit by another big rainstorm shortly after and no water came in.
    I will rehire them for future work.
    - Marcos L.
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Basement Remodeling Contractors in Boston

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