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There are 6 top-rated mortgage brokers in your area and 198 to avoid.

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Mortgage Lending reviews in Boston

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  • I have filed an official complaint with the state regarding this agency. I was signed into/ locked into 1 type of mortgage at a certain rate that they then (with 5 days to closing) rescinded when the Provider name locked. bounced and rates jumped.  They engaged in unethical bait and switch, and raised my rate by 1/2 a percentage point, which constitutes a significant monthly jump in payment. Given I wouldn't be able to secure alternate financing in a tight window, they knew I had no choice but to take the alternate loan they offered or walk away from the condo purchase. While competing for my business they were very communicative, accessible and accommodating. After I agreed to use them (ironically because of competitive closing cost rates--several other banks offered me the same loan terms and interest rate), they were difficult to get in contact with, sloppy, and ultimately absolved themselves of any responsibility for their actions. The organization is deplorable to work with.
    - kate G.
  • The person I spoke to on an online chat seemed very professional. But, it seemed way too anxious to have me make a $500 deposit. After thoroughly going over my finances he suggested I would qualify for a refinance loan which his underwriters ultimately did not. After the online chat  our remaining communication consisted of a few e-mails and 2 phone conversations: 1) he introduced himself over the phone, and 2) he let me know my application was rejected. I was surprised he didn't offer me some alternative as my credit score is over 800 and my finances are good. Instead he just dropped me. A few weeks later I was able to refinance with a local bank that cut my monthly payment almost in half and with an interest rate a full point less than Quicken was offering. Will never try them again.
    - BERT Y.
  • SalemFive provided the mortgage for our vacation property. They were a disaster. I alerted them to a potential problem with the flood insurance four weeks ahead of the closing date, and contacted repeatedly about the potential problem at that time with no response whatsoever. At 4pm on Friday before the scheduled closing, they informed me for the first time that there might be problems. On the day of the closing, they announced that they could not close precisely because of the potential problem I identified four weeks earlier. It took ten days to resolve the problem -- meaning, if they had responded to me when I raised the issue it would be done well before the closing date. As a result, I lost about $3000 of rental income. I complained to the president and got back a formulaic letter that literally did not address the problem I complained about. Avoid these guys at all costs. Now that we are a customer by the way, Provider name locked. insists we have to open a Provider name locked. checking account if we want to have the ability to pay online. Otherwise, send a check. Ridiculous: only mortgage company I have ever dealt with that doesn't take online payments from an outside source.
    - SCOTT P.
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Mortgage Brokers in Boston

Companies below are listed in alphabetical order.
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