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Drain Cleaning reviews in Boston

Real People ~ Real Reviews ~ Real Results

  • I had water backing up into the basement and called first thing in the morning. Matt asked some questions to determine the issue and said he would be able to come by in approximately 1.5 hours. He texted soon after and let me know that he'd be able to come by sooner and was there in an hour. He surveyed the scene and set up to do the work in a particular way as to ensure he didn't make a mess in the house. He also clearly explained the work and the pricing. Since he already had the equipment with him, he was able to offer a substantial discount. He worked efficiently and was done in no time. He carefully checked to ensure the work was complete. Great experience and will be my first call for any other drain issues.
    - Matthew K.
  • After calling the day before confirming an appointment from 1-3, I took off from work and stayed and waited for the plumber from this company. No contact from the company and no return calls after I left several messages. Not a single person got back to me after the initial conversation confirming the time. It's shocking that a company like this can still be in business after not respecting people's time. This led me to question whether or not the previous high praises were simply bought and fake.
    - Dan W.
  • Hercules was the only one out of three companies that was able to successfully clear tree roots that were obstructing our lateral sewer line. If it weren't for them, we would have been without plumbing for weeks. God knows where we would have gone to the bathroom. In addition to addressing the immediate problem, they were able to repair the line itself without extensive excavation that would have killed our trees and shrubs. They use the latest technology, which lines your old terra cotta pipes with a resin that prevents tree roots from penetrating, and comes with a lifetime warranty. Most other companies don't use this technology, and they will warn you that a kink in the line could cause your whole sewer line to block, but that's a specious warning. Hercules completed 150 of these repairs in the last year with no problems. On top of that they use fiber optic technology to run a camera down the line to ensure that it is clear. And they were very helpful in helping us jump through the hoops necessary to get a rebate on the work from the Boston Water and Sewer Commission. It was sometimes difficult getting ahold of them at the beginning to answer questions about their quote, but it was worth the extra effort in the long run. If you have any drain issues, I recommend them hands down over the competition.
    - Mark D.
  • Hercules is super reliable with super quick response time. They get the job done either the same day or next day. I've used them several times for my rental units in Brighton and Allston to clear toilet, bathtub, sink and dishwasher drains. Highly recommended.
    - SANDY C.
  • I tried to clear both of these myself, unsuccessfully. Clearing one sink was complicated by some old and delicate piping that we didn't want to damage. He stuck with it, was very careful, and managed to clear both without needing to open walls or cut and replace pipe. Hurray!
    - LISA S.
  • The work was done efficiently and with a high level of professionalism. They showed up on time for the work estimate, delivered the estimate promptly, and performed the work as promised with no issues.
    - Ellen E.
  • The company answered the call immediately and asked to send a picture of the damaged pipe. They were able to come the same day, which no other company could do (the only other possibility was to get someone from Sila next Monday). The problem was fixed quickly and professionally. The price was very reasonable.
    - Alexey E.
  • Everything about dealing with All Drain Services was outstanding! They answered the phone when I called, scheduled a same day technician visit, called before he arrived, which was during the window they had quoted me. The technician (Arym) was very friendly, told me exactly what he was doing and what that could result in. The price was completely reasonable and the work took less than an hour. Hopefully I won't need to, but I would totally use this company again and would recommend them to anyone with a drain issue.
    - Karen S.
  • Great. Technician came same day, Stayed as long as necessary to finish job and cleaned after himself when finished, Everything works again, clog is gone. The 15% discount was very welcome too. Will recommend.
    - Miguel R.
  • Several projects with Boston Standard Plumbing – all done in ONE WEEK (Dec 11-18) First off, the names: Leo, Jon, Connor, Lilly, CJ, Brendan, and, at the office: Rachel, Micha, Josie (my apologies if I do not give each name correctly). Each and everyone of them embodies the superb qualities of Boston Standard Plumbing. In fact, the word “Standard” may sound like, well, an understatement. Unless one experiences their work from the initial stages all the way through the actual hands-on work, followed by help in all the relevant documentation and filing when it comes to financing and rebates, and, last not least, billing. My projects: replacement of old HVAC system with up to date new Trane system for heating (including humidifier) and cooling (AC); replacement of corroding water heater with a non-corroding one; swift replacement of water main valve during the work on water heater, getting city officials to respond swiftly to shut off and then on again the main on the street; installing permanent drainage of my dehumidifier in the storage space under the stoop, and installing a new pedestal sink in the guest restroom next to it. The location: lower level unit of a Boston South End brownstone built in 1900, renovated in 2005. Leo supervised the entire endeavor competently, always making sure I was completely updated on what was about to happen and how and why. Jon, Connor, and Lilly applied their skills to the HVAC and water heater replacements with professional precision and truly positive energy, always leaving their work site as clean as possible (the HVAC unit is located in the master bedroom). Jon was on top of things when he discovered that the main water valve failed to turn the water on again after installing the new water heater; CJ and Brendan came on the morning after the new HVAC and water heater were in place and working, to take care of the remaining tasks with equally high professional as well as creative skill and setting a superb standard in both. From the office, there was contact throughout and after the proceedings. Financing, rebate filing, processing of payment – each and all of these were handled with a professionalism that is utterly competent, reassuring, and hard to find anywhere else. Last and certainly not least: during each and every interaction, regardless with whom, I felt heard and understood and found myself in the best of hands. The word “standard” in Boston Standard Plumbing may sound like an understatement. It is: their standard in the relationship with the customer, in their professional skill and work ethic, and in the administrative process is of the highest standard. One last thing: as it is winter, Leo suggested to wait with activating the AC until spring (March). At that time, a team member will come by to do the hook-up and to make sure the AC works properly, and to check whether everything that has been done during the week in December is in order. Needless to say that I am simply very happy to have them come to my just before both Christmas and Easter!
    - Edgar B.
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Drain Cleaning Companies in Boston

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