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Family Doctor reviews in Boston

Real People ~ Real Reviews ~ Real Results

  • They have all been top rate! I have been going here for close to twenty years. So far, they have always been able to fit me in when needed. The physicians are very caring. When the doctor sees you, I feel you are their number one priority. I feel they are not only competent, they also have great bedside manner. I have had no problems with billing and they handle everything through my insurance.
    - Richard W G.
  • I then called about a month later to schedule an appointment to speak with her about some medication that I was taking and wanted to know what the side effects were as I had recently read an article stating the med I was taking was known to cause side effects.  Again, there was no appointment for approximately 2-3 weeks.  I scheduled an appointment anyway.  I was unable to make this appointment due to work commitments and didn't call the office until 1 hour after my scheduled time.  I apologized to them knowing full well that that was my fault.  I asked if I could just speak to her briefly and they said no.  I asked if I could leave her a voicemail and they said "no, we don't allow patients to leave voicemails".  I asked why, they didn't have an answer.  I asked if they would be available to see me at all that day and they said the next available appointment was 2 weeks down the road.  And I am being charged for the time that I was not there.  I was told that they would give the message to Dr. Provider name locked. and she would get back to me.  She did not get back to me but her nurse did asking me what my question was.  I told her.  She hung up and then asked the Dr. and then called me back about 10-15 minutes later and said that she needed to have me come in to answer my question.
    I can't speak to the care she gives but I can speak to how the office is run.  I wouldn't recommend going there if you want to be seen within 30 days of making the call for an appointment.  And the hassle of signing up with them (she is through MGH) is huge.  I waited on the registration line for 45 minutes and then had to fill out a stack of paperwork, only to then be told repeatedly that I can't actually talk to the doctor and that the only available appointments are weeks down the road.  Not to mention the man answering the phone was rude when I asked why I couldn't leave a private voicemail for the doctor. 
    Terrible experience and I immediately declined the opportunity for an appointment.  The internet is much faster and way more personal than Dr. Provider name locked. and I would probably get the same information without her need to bill 300 bucks or more per visit to the insurance company.  What a racket.
    - Katie B.
  • It went very well. Dr. Provider name locked. is very kind and thorough. She takes the time to really listen to patients and ask thoughtful questions. She followed-up after blood work was done and gave us practical suggestions to address the problem.
    - JENNIFER B.
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Family Doctors in Boston

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