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Auto Service reviews in Boston

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  • I've been using them for over 20 years. I see them on a regular basis. They know exactly what they're doing. I mentioned something kind of weird and the owner said, it must be this, the filler pipe or something like that. They looked at it and true enough he nailed it by just listening to me. They're really great mechanics and the prices are right. I can walk to it. I will absolutely use them again.
    - Paul S.
  • I bought my car there so it has just been convenient to take it there for repairs. I usually have an appointment but the last time I was there I had a situation where my battery was dead and AAA came out and could not replace it. So I called Clay and they got me in that day, got me a new battery and checked my car out. Everything was fine so I was very happy that they got me in even when I did not have an appointment. They are always friendly. As far as pricing, I can't really give a fair assessment because I just don't bother going around checking to see if anybody else will do the same work for less. They recently renovated their waiting room and upgraded it so it is a lot better than it used to be. It is very nice. They have free coffee and cookies. I have not had any complaints about their service.

    - Charles T.
  •  

    Very seamless experience. Called them Tue., 1/6 to inquire about scheduling/availability; said they could do anytime and would have to look at it but would probably need the car for a week based on my description. Stopped by Sat., 1/10 just to see the site and confirm availiability the following week. Brought the car in Mon. morning, 1/12. In Provider name locked. of a lift to my office (~2 miles away), I drove myself over with one of their guys who then drove the car back to the shop (perfect).

    Called Fri. afternoon, 1/16 to check status, in hopes of reclaiming the car for the weekend. Was told it was just waiting on the paint shop and a cleaning but that they'd let me know by end of day whether they could have it ready. 2 hours later, got a call saying it would be ready for pickup Sat. morning. Went over that morning, car looked terrific, squared up the bill, and was off.

    Very satisfied with the whole experience. This is a no-nonsense shop that does top quality work and is extremely conveniently located for anyone who lives or work in the South End, Back Bay, Fenway/Provider name locked. , or Symphony areas in Boston. They dealt with my insurance company (USAA) seemlessly. The location, the people, and the work all get my endorsement.
    - Daniel G.
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Auto Services in Boston

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