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Accounting reviews in Boston

Real People ~ Real Reviews ~ Real Results

  • Well done - very thorough, accurate, prompt, and professional work. My return is somewhat complicated, and it was perfectly done, Electronic filing went smoothly. Reminders sent during the year regarding quarterly payments due are helpful. Excellent summary comparing past two years of returns also very helpful. Office support staff are knowledgeable and helpful.
    - Mary F.
  • I stopped using them, because they?re just not responsive. Their price is okay. I guess, he?s competent, because then I became less confident of his competence as time went on. Last year I didn?t even get a correspondence from them, so I just did my own taxes. My return was filed and I got my money back and all that. They actually did the job, but it wasn?t that great.

    Every tax return, no matter when you contacted him, he would take an extension and file it in July or something. He was fine. I don?t know what was going on with him. I felt like over time I just wasn?t that important to him, I was too ordinary. I think a more professional person would have said, ?I?m sorry, my clientele is businesses or high net worth individuals or something!? Then you part ways. 
    - Stephanie W.
  • I have been with J Chang for more than 3 years. I have great trust in her and am confident that we will have the best work done for us. Our CPA is an asset – she builds confidence and creates an atmosphere of comfort. The Core Art and Music Entertainment LLC Tian Qin
    - Tian Q.
  • BEWARE OF THIS ACCOUNTANT....I used this individual's services for my 2013 annual tax filing. What should have been a very straight forward filing (as it is every year) ended up being a problem that I am still dealing with and she wasn't cheap. I used this vendor's services in Spring of 2014 and by September 2014 I received a letter from the MA government indicating that my taxes had been filed incorrectly. What I discovered was that she literally copied and pasted my 2012 filing that I provided to her. She didn't actually do the filing and she still charged me about $500 for it. The MA government told me that this vendor would have to send them a letter with the correct information since she filed it. After numerous phone calls and emails to this vendor (and hearing multiple excuses such as picking up her son from school, working with commercial clients, and too busy right now), this vendor finally sent the letter to the MA government. I thought this issue was resolved and needless to say I had no plans to contact this vendor again. Then in June 2016 I received a letter from the IRS saying they done an audit on my 2013 filing and they said that the filing did not match the income I had made. Again, after speaking with them, I learned that this vendor had provided incorrect numbers (copy and paste from 2012 filings). When I reached out to this vendor, she asked me to send her the letter, which I did. The letter indicated that a response was required by July 24th so upon receipt of the letter she informed me that she would be unavailable till July 31st. This vendor never addressed the issue nor took responsibility for the mishandling of the filing. I expect there will be more mistakes for which I will be contacted. We use an accountant because we believe they are professionals and pay extra accordingly. I have spent time and money in addition to paying this cheat vendor for services. I would definitely recommend you don't use her services.
    - Anisha D.
  • I think John is great. I've been using him for several (at least three, probably more) years. In February or March I stop by his office, hand him a huge pile of envelopes with tax documents in them and he takes care of the rest. I like working with him and his staff who are all very friendly. Don't know much else to say but I heartily recommend him.
    - Constantine v.
  • Excellent service! Very prompt, accurate, efficient, with strong current knowledge of tax laws.

    Prep materials sent ahead of time very helpful.

    I have used Padgett for seceral years and would highly recommend them.

    - Mary F.
  • Everything went smoothly. There was periodic follow up while I was waiting for a couple of 1099s, which I appreciated knowing the office was staying on top of the tax preparation even though I hadn't received the necessary documentation.

    Couple of minor items: documents needed to be sent to me via mail. Would have preferred it be sent priority mail for security and more prompt delivery. Second: an envelope was enclosed, addressed for me to use with my Fed tax due. Unfortunately, it was a "see through" envelope not a security envelope so I had to redo it. It did not strike me as very professional. Both of these items I compared to my mother's accountant who handled them differently - priority mail and security envelopes (which are available at CVS).

    My taxes were slightly  higher this year than last year, and I thought they would be less complicated because no stock transaction. Perhaps because no Angie's List coupon (?).

    - Michele U.
  • John is very detail oriented, helped me plan from A-Z everything I needed for my 2015 tax appointment. This was my third time using John and Padgett and I believe he is one of the best (if not the best) CPA in the state as he is knowledgeable, prompt, and truly understands his clients. His team in the office do a great job of following  up with calls, e-mails, etc.. to ensure that the time spent with John is maximized.
    - Scott N.
  • All assignments were completed on time or early. Mr. Coval's  advice was always spot on.It went very well. Mr Coval Is a pleasure to deal with and is unbelievably responsive.


    - richard b.
  • I really appreciate the prompt turn around on not only talking me on the phone immediately when I called, but also scheduling an on-site meeting for the next day.  I have some tight windows with travel so it was good to be able to get everything resolved in a week when I was local.  
    Although I came to address the IRS issue with the 2013 return, David also found some things I missed on the purchased of my next home.  He instantly showed his value by to only helping to resolve the IRS issue but also providing a second set of eyes on the return. I absolutely plan to use them in the future for my future tax needs.
    - Kevin M.
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Accountants in Boston

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