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Window Replacement reviews in Birmingham
Real People ~ Real Reviews ~ Real Results
It went great! Provider name locked. responded right away to my request for an estimate. He showed up when he said he would, and called if there was to be any delay. I told him that there was no real rush to these jobs, but was pleasantly surprised by how quickly he completed them, and how much attention to detail was taken. It's a pleasure to be able to give business to such a professional!
- Kimberly M.
The salesman was prompt, and arrived on time for the appointment I had arranged. He had actual examples of their windows, in addition to various brochures. The foreman came out ahead of time to check for lead-based paint in the window frames. He was also prompt and friendly. Unfortunately, their system detected lead-based paint in the outer frames, which increased the cost of the old window removal. However, I was glad to know they abide by proper regulations for such things.
The window installation was supposed to take 2 days - a Friday & Saturday. Friday they stopped work a little early because of rain, and were to return Saturday. They called Saturday to cancel due to rain that never showed up. I overheard one of the 2 installers say he really wanted to attend one of his child's sportsgames on Saturday, so I wasn't surprised they rescheduled. I ended up having to take an additional day off from work since the second work day ended up being a weekday instead of a Saturday as originally planned. I mentioned this to the foreman, who took the cost of my vacation day off of the price of installation. Because I have some oddly sized windows, as my house was built in 1962, they replaced 3 large windows with 6 smaller windows. The lead-paint removal tally had included 6 windows instead of 3, and he adjusted that price as well. Additionally, there was one place where the sheetrock was cut through from the outside, and he patched the wall for me. The 2 guys who installed did a pretty decent cleanup job. I only found a couple pieces of metal framing on the ground. They were also kind enough to save the old screens from my original windows because I had a gardening project I wanted to use them for.
Most importantly, I felt like the cost was worth it because the windows: #1, have a lifetime (for the house) warranty; #2, are AWESOME for cutting down on noise from outside; #3, are fabulous at keeping the outside temperatures from coming inside; #4, are easy to open/close/clean.
Provider name locked. was a great company to work with, and I will definitely recommend and/or use them again!
- Emily H.
The installation crew arrived on schedule and determined that the measurements for two of the windows were incorrect so they had to be reordered.The remaining windows were installed in one day with the exception of the exterior trim which was completed the following day. At my request the door was not installed until the final two windows were received since it require someone to be at home.
Receipt of the reordered windows took longer than I expected. My biggest problem with Provider name locked. was that I never received any estimate as to when the windows would delivered and installed.
The windows are excellent - high-end quality double-paned vinyl windows. They replaced the 50+ year-old single-paned windows and I can distinctly tell a difference in comfort on cold nights. I am also pleased with the new front door.
The installation was also excellent. The crew left both the interior and exterior work areas clean and neat.
- Noel M.