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Repair & Maintenance reviews in Birmingham

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  • We're delighted-- we thought we'd have to replace the Provider name locked. (it IS 30 years old, after all!!) because we couldn't get to the wire leading to the element.  Provider name locked. was came on time, was cheerful, efficient , and effiective.  The Angie's list discount really helped us out, too.  Thank you, thank you, thank you!!
    - Pat A.
  • Provider name locked. was able to clean up an old obscure brand Kawneer watch I wanted to give to a friend as a retirement gift. He gave it to me straight and kept me from spending more than I intended. I was having issues getting to his shop this week and he bent over backwards to have it sent to me across town. You cannot beat that kind of service. I asked my neighbors, who are in their late 80's, who they recommended and they immediately mentioned Provider name locked. and they know their stuff.
    - Rebecca A.
  • Disclaimer:  *They will take advantage where they can*
    I used Provider name locked. several months ago & I was very satisfied.  There was a minor problem with my dishwasher and it was fixed on site in no time, all I basically owed was their $80 service call plus about $20 for parts & labor, as it took well under an hour.
    Last week, I had them come out and quote me to replace 4 rods at a cost of $400.  Because I'm a member on angie's list, I received a "discount" to $365.  I asked about the price for materials & labor & the tech said it would be about 1/2 & 1/2.   After I told the tech I wanted to buy the parts myself, the quote came down to $240, less the $80 service call, so basically $160. I bought the rods myself with no fuss online for $50.  The labor for the job was estimated at 1/2hr-1 hour.   The tech spent approximately 1 hour at my home for the $80 service call, yet when he installed the rods (he was at a total of my house for roughly one hour), he would not come off the amount of $160.  So basically, minus travel time, the labor at this place comes out to $320, or to give them the benefit of the doubt, $300.  His reasoning was he can't come down on the labor quote because that's what the quote was.  I still found this to be very unreasonable.  However, I will say, the technician was very nice and I hold no ill will toward him personally.  He is just under specific instructions from managers/owner.  I would not use this company again.  They may be good for certain jobs, but do your homework or you WILL be taken advantage of. Hope I've been helpful to all prospective customers out there...
    - Todd B.
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Repairmen in Birmingham

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