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The service is OK but I will be cancelling the land line and using another provider. For the first time in years we were a few days late paying two months in a row. (My husband made the mistake of paying through the bank instead of on Provider name locked. 's website.) All of a sudden, on a Sunday, none of our phones were working and we got a "suspended service" message asking for payment. Tried to call the Provider name locked. store and customer service -- same message. I had to drive to a Provider name locked. store to have one of my cell phones unlocked for emergency use. So no more "phones in one Provider name locked. basket" for us. This is how they treat dependable customers who have paid consistently for years.- Mary S.
I will be canceling my Century Link phone and use my Verizon Cell Phone for all calls, and I will go with Provider name locked. or Brighthouse instead. I hope that Century Link goes out of business, they are the worst phone and Internet company in Provider name locked. County. Save you money and mind and avoid using Century Link, they literally STINK.
- Donna P.
We use Provider name locked. and a lot of their things were bad but in the past a couple of months the dealings we had with them were significantly more satisfactory. This past week, it wasn't like you are on hold for half an hour and then they tell you we will call you back which has been in the past which makes me crazy, it wasn't like that the last couple of times that I talked to them. The cost monthly is very high to me it is way too high. They were effective and reasonably efficient in dealing with the problem that I had. I have been using them for at least 15 years. If a friend or family member asked about them then I would say that they are expensive, very, very expensive. They were overall good. We have been using them for years.- Valerie C.