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In August, my husband and I met with Provider name locked. to discuss modifying our driveway to eliminate the problem we were having with cars scraping on entering, as well as some minor flooding issues. We also spoke about having a portion of the walkway to our house replaced, as the concrete was damaged. We waited for him to send information and a quote for about a month. When we made arrangements to have the work started, we were under the impression it was to take four to five days.
Work began on September 30, and the project was completed October 11, for a total of twelve days. Provider name locked. never reported fo the worksite, instead sending his son, Provider name locked. , to oversee the work. In the middle of the project, we had to have a portion of the newly laid sidewalk removed and replaced as it was improperly done, falling about six inches short of completing the needed repair area we had contracted to have fixed.
After the installation, the issue with cars scraping was resolved. Several days later, however, on October 18, our basement was flooded when it rained. He sent his son, Provider name locked. , over in an attempt to resolve the problem. At that time we found that the drain had not been cleared of debris prior to the concrete being poured. Had it not been for the tools we provided we would not have been able to clear the drain that night. In our conversation with Provider name locked. , at 9:18 PM on October 18, he assured us that he would make this right. We expressed concern that there was no slope to the drain from the house side of the driveway and pointed out that the drain was being overrun by water. As we discussed when he priced the job, he said he intended to put a 1-inch lip which would have addressed this issue. Since the job was already done, he said he could grind it down and put some slope but not the 1-inch lip. He came and placed two concrete bumpers to direct the water into the existing drain grate, but did not do any other work.
We have tried to contact him no less than 10 times since then. Our basement has flooded several more times. He told us to call you if we had problems, and we have called, but he is avoiding all contacr.- Alicia B.
Provider name locked. with Provider name locked. came out to look at our sidewalk and driveway on 10/21 (arrived 1 hour late). We were told he would email us on 10/23 with a cost estimate, however, it is now 10/24 and we have not heard back from Provider name locked. .- BETH L.
They did a splendid job on our driveway and patio. Our family has raved over it. The only thing that we were disappointed in was the fact that we couldn't get them to come out for additional work. They made us think that they felt that they had gotten enough money from us. We paid them $16k.- Mary C.