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Well & Water Pump Repair reviews in Baltimore

  • A
    Brother's Waterproofing, LLC
    Brothers Waterproofing handled a host of foundation and water drainage and piping issues that needed to be controlled for our house, a Victorian cottage built in the late 1800���s, which seems to sit on top of an underground spring. The cellar under the kitchen houses the boiler and hot water heater. Brothers replaced the cement walkways to the front porch steps and around one side and the back of the house, with drainage piping placed underneath the side to take the water from the downspouts. The driveway side of the house also required a drain, piping, and cement so downspout and driveway water could flow through the drain and away from the house. The interior job required underpinning the cellar foundation and replacing the footers, as well as reconstructing the water drainage and piping system around the cellar walls and under the cement floor, adding a superior sump with controller and battery backup. It also involved overhauling two crawl spaces and adding a dehumidifier. The job required our plumber to reposition the hot water heater to allow its continuing operation, essential since the job took several months to complete, and a carpenter to put in a new stairway. Patience paid off. Now the basement is dry ��� way drier than it has ever been. The plumber and our furnace maintenance provider both have commented on its improvement. The sump and dehumidifier are operating very efficiently. The controller operates through the rechargeable battery back up system, and both the controller and battery have alarms to warn if there are problems. John of Brothers and his subcontractor were very responsive to my concerns ��� and if you are someone with some of these water problems you can imagine that the concerns were numerous. The sump drains water almost hourly when needed. We have not yet had a power outage so the system has not been tested in those circumstances. When it is, you might get an update from us.
    - Rachelle H.
  • A
    Basement Masters Waterproofing
    Took a little bit of time to get the consult and then work done (this was also in the middle of the huge rains we had in the DC area in July) but it was worth the wait! Out of three estimates Basement Masters was the only one to keep the work outside, which I preferred over water coming in and then being pushed out of the basement. Sharif was also prompt with the consultation appointment, not pushy with the sales, and informative and detailed about the planned work. The planned work was middle of the road in terms of costs. Overall really happy with Basement Masters Waterproofing and would recommend to anyone looking for waterproofing services!
    - Celia H.
  • A
    Stop Leak Foundation Restoration Specialists Inc
    I received 3 estimates for this job and they all came in close is cost. Before I made my decision I called and asked questions. Rich Sr owner was very informative and knowledgeable. He was very professional and kind. I don't impress easily but he impressed me. Ann the office manager worked around my schedule for the install. The day of the appointment Rich Sr showed up a little early and then his staff showed up on time. The staff was very kind and did an excellent job. I had more questions during the work and the foreman was knowledgeable and took the time to answer all questions. I was very pleased they respected my home and cleaned up afterwards. Also let me say they are very honest and trust worthy people. We had to leave our home for an emergency and had to leave the workers alone in our house. We were gone for longer than expected and they left before we return home. They not only did a great job cleaning up but they locked up our house. I want to say thank you to the entire staff. Job well done!
    - Gladys C.
  • A
    Drain Sights LLC
    Mike was able to come out to look at a pump I was concerned was failing. Turned out it was leaky toilet situation causing the issue. Mike educated me on how the pump worked and why it was cycling. Seemed like he didn't want to charge me anything since it was only about 15-20 min call but paid him a $50 house call fee. Very honest.
    - MICHAEL W.
  • A
    Stop Leak Foundation Restoration Specialists Inc
    I waited a few months to write this review as I wanted to wait for a large rain storm before writing my review. The last three days have been very rainy, so I am writing my review today. I connected with Stop Leak in September of 2018 about the major flooding in my basement. They came out that same week to look at what had occurred, and what needed to be done for them to properly assess. I then got to work demoing our basement, as it needed to be done in order to prevent mold and properly waterproof. They stopped by multiple times during demo and when it got to a point where they could see what was happening they provided a list of things that could be done to reduce the water issues. By no means was this an inexpensive process, but it was all very necessary. The provided a list of five different things (movement of sump pumps, installation of additional sump pump, exterior water proofing, removal of concrete floor, and installation of a water guidance system) and knowing that we wanted the basement to be livable space we opted to have all of it done. Within a month of signing our contract they were on the job. Their team was very respectful of working in our house while my wife works from home, seemed to enjoy the company they worked for and did a great job. They even went through the trouble of hand smoothing the concrete when it was poured as they knew we wanted to keep it exposed. Their one follow up item was that when the the weather warmed up they were going to come back and smooth the yard and lay down grass seed where they had backed onto the front lawn. Within a week of the weather turning they did just that! Now, with all of the rain we have had this past week I am happy to report that all designs they put in are working perfectly. Our basement is very dry, and finally properly usable. Again, this was a huge job and not cheap to do but if I ever hear of someone having water issues I will highly recommend them. Oh, and they helped coordinate with a great plumber to have our proper lines run in between floor removal and concrete pouring. Great experience overall!
    - Jason L.
  • D
    Len The Plumber
    Initially, I would have given them an A for the work, professionalism, and quality. I have to change all the ratings due to two issues. 1. Replaced hose bib ($300) - The hose bib broke at the 13 month mark. When we called to see if we could get a replacement since it was just 1 month past the 1 year mark. We were told someone will call us back. We never heard back from them. So we called again and got the same answer. 2. Sump pump with Back-up battery ($1800) - Three years later, the sump pump is failing again. Our previous pump last well over 10 years. The back-up batter they installed stopped working prior to their 1 year warranty on parts and labor. My husband and I called them to let them know the battery kept going off and that is wasn't working. They came out and told us nothing was wrong with it. About 18 months in, the battery just stopped working altogether. So now we have a back-up battery which does not work and worked for less than 2 years. When we tried to call Len the Plumber back regarding this issue, they said they would call us back and then again never responded. This has happened about five times, someone answers the phone, says they will have someone call us back and then we do not hear anything. Overall, we thought Len was a bit pricey but were willing to pay the cost because of their initial response time and other reviews we read. I would not recommend this company due to the quality of their product. It works great at first, but everything seems to break well before the average wear and tear of the products.
    - Christine B.
  • D
    Stop Leak Foundation Restoration Specialists Inc
    Stop Leak never identified the origin of the water and installed a sump pump In the wrong location. When I called them for compensation, I was told that I was responsible for telling them where to put the pump. I told them where the water was showing in the front room, its now been determined the water was coming in through the back room. Considering they are the professionals , one would assume they would research the source of the leak. This didn���t happen! They basically said ���you signed the contract��� Tough luck!
    - Steven A.
  • F
    Mr. Rooter Plumbing of Central Maryland
    The last time 4 years back, I had a Pit and Sump Pump installed was in my old home in the crawl space. The contractor charged me $1200, which included extra charge for emergency service and extra for Crawl space. This time my new home has a large basement with plenty of open space. Mr.Rooter gave me a quote for $4588. This was the highest quote among seven other quotes. The cost of material less than $300 for the Sump Pump and the Pit and some Pipes. I finally had it done by another contractor for $1500. Mr. Rooter is a Rip-off .. I do not recommend anyone to hire them.
    - Kevin F.
  • A
    A A Action Waterproofing Inc
    AA action waterproofing was amazing!! Our basement completely flooded and our first estimate for a sump pump repair, a second sump pump installation, and a drainage system the entire perimeter of the basement (109 feet) was ridiculously high and simply not affordable. A friend recommended AA Action and I am so glad we called them. They came out for an estimate within 24 hours and their estimate was much more reasonable. The crew that came out to do the work were trustworthy, friendly and very knowledgeable. They even hauled our carpet away! The fact that they have a lifetime guarantee made choosing them even easier, it shows they stand by their work. I could not be happier with this company!
    - sara m.
  • A
    Stop Leak Foundation Restoration Specialists Inc
    We received a quote from Rich about the leak from our basement areaway. He was punctual and professional, and he explained everything they would need to do to fix the problem. Our job involved jackhammering out concrete to install a new areaway drain to the sump pump pit, digging a bigger sump pit, and installing a larger pump so it would do a better job draining water away from our home. On the day of service, StopLeak's guys were professional and completed the job on time in just a day. They reviewed everything they had done in detail afterwards and left a clean work area. They were careful about the tile they had to remove and did everything they could to keep it intact. We are very pleased with the level of service and professionalism that StopLeak provided. We have had heavy rain since the job was completed and so far, no further leaking in our basement.
    - Seth B.
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Well Pump Repair Services in Baltimore

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