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Well And Water Pump reviews in Baltimore

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  • I had set aside special time for budget to come out and give me an estimate for running a sump pump line out to the street with a substantial slope. The estimator called me an hour before the appointment and said he wouldn't need to come out. He said it would be a $1500 minimum and he could draw up the contract and the first available date they could install was Aug. 7. I told him I need him to come out and look at the job because it wasn't as straight forward as it sounded. He again said he wouldn't come out for that. When I questioned him further on how they would bust through the sidewalk to run the line, he then stated well he would have to see it to give me the answer. Provider name locked. !! That's why I wanted him to come out!!! Why would any customer agree to a minimum $1500 contract with a company that can't even come out to a customer's home for a 20 minute estimate and to answer questions? I had high hopes for Budget because of all the great reviews but it sounds like they need a new estimator. I did speak to the person who answered their main office line and talked to her about the terrible customer service that their estimator was providing. She did seem genuinely concerned after listening to me but I'm going to give my business to another company.
    - Anthony W.
  • work was done in December ;very cold and rainy weather .top coat did not adhere and began blistering and flaking off within few weeks of work being done .company was contacted and advised of problem ,they stated the problem would be fixed .multiple attempts have the work completed but they have not responded with an estimated date for repairs . I would appreciate a response from the company ;if they cannot or are unwilling to complete the work I want a refund .
    - barbara S.
  • The initial workers did a poor job.  However, after a phone call, it was amended.  I knew what I needed and their salesperson wasn't pushy and never tried to take advantage of me.  He was awesome, as was the owner, and Provider name locked. the foreman. 
    - dawn F.
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Water Pump Services in Baltimore

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