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Water And Smoke Damage reviews in Baltimore

Real People ~ Real Reviews ~ Real Results

  • From the beginning I met with the salesman Provider name locked. Who was very knowledgeable and respect  and thorough in evaluating the problem that we had for years in the basement . We went with the high-tech humidifier that they have and boy what a difference it is making with the moisture problem we had for all these years In our basement . And the installation crew was fabulous very knowledgeable very respectful they put the little booties on their feet  to keep the rug from getting all dirty and they were in and out in primetime they were on time couldn't say enough about the crew . Also got a follow up call from Provider name locked. the owner which I thought was very personal . I would recommend this company to anybody .
    - Kathy H.
  • I am glad I called them.  I had another quote and this company was very upfront on what they were doing.  They also worked directly with my insurance company so I did not have to.  They communicated well with me through the project.  They fit me in quickly into their schedule.  They were also very friendly.
    - Arnold G.
  • I really cannot say enough about Provider name locked. . Not only
    is their quality of work excellent and their skillset broad, but the company is
    made up of genuinely good people who went far above and beyond the call of duty
    to make my house (and life) better.
    What happened to my house was nothing short of a disaster.
    To summarize, three independent pipe bursts, and a fourth leak resulting from
    ineffective plumbing repair. By this time, I had called Provider name locked. to get
    the water damage under control, and when the shoddy worksmanship of my plumber
    and contractor came to light, I replaced them with Provider name locked. and the
    groups they trusted.
    I really have to name a few people in particular who went
    above and beyond. Provider name locked. was the first on the scene, and he Provider name locked. his team
    through unspeakable hours to make sure our water damage was gotten under
    control and minimized. When we had a second leak, he arrived as soon as
    possible to get the new damage under control, and they did all they could to
    minimize the cost of the second damage. I cannot imagine he must have slept
    much during that time, but he was always incredibly pleasant and helpful. When
    we discovered the new leak, he even went to Ace Hardware to find something to
    fix it himself, even though this should have been originally repaired by the
    plumber.
    Provider name locked. , Provider name locked. ’s supervisor, called me everyday with updates. He worked around
    my schedule and communicated directly with my insurance company to minimize the
    already impressive toll the damages were taking on my time and work schedule.
    He was incredibly considerate, flexible, and thorough, and when he learned one
    of our roommates was unable to live in the house due to damages to her room, he
    came to personally make measurements for rebuilding even before the water
    damage timeline was complete. (This must have been nearly 10 pm, well after he
    should have been done working.)
    Nicomo stepped in in a big way when we discovered extensive
    problems with our plumbing, and he became the prime person in charge of
    repairing our pipes and the subsequent problems that presented down the line.
    He also would call with daily updates, and when he realized how much of a toll
    the housing was taking on my time, he went and personally picked up dozens of
    different yellow paint swatches for me to choose from, so that I would not have
    to add a stop at the hardware store to my long list of things to do.
    Over the past 4 years, I have unfortunately discovered an
    impressive array of serious problems with my house, and I have worked with
    numerous contractors around the city as a consequence. I am sad it took me this
    long to find Provider name locked. , but I am grateful that at least I finally
    did.  These are good people, and they do
    good work. They made a very difficult time in my life as a homeowner as easy as
    it could possibly be, and now I have a thoroughly repaired home. I am so happy
    to have found this group, and if ever I had a problem again, they would without
    a doubt be the first group I’d call.

    - Margaret O.
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Water And Fire Damage Services in Baltimore

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