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Sewer Cleaning reviews in Baltimore

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  • I had a different drain service 2 previous times.   On Sunday morning, my sewer line backed up again.   I decided to call Roto Rooter.   Provider name locked. was the technician and I could not be more pleased with the service.   He was there approximately 3 hours and used a camera to insure the line was cleared.   He gave me suggestions on how to prevent in the future.   I would definitely ask for him again.
    - Marilyn K.
  • I have a rental property that I was told that the line in the laundry room was in bad shape and had to be replaced. I was told the work would cost me $780.00 and if they ran into anythingelse that would cause the price to change I would be notified to get approval before doing the work. When I got my bill in the mail the price was $1105.00, $325.00 more than I was told. I did not get a call saying more work had to be done.

      When I called them to ask why the price had changed they told me that they had to clean out the main drain in the front of the house because it was also backed up. I told them they were suppose to call me to inform me before they did any other work and that was not done. I was told they would get with the manager to see how he wants to handle it. I got a call back two day's later and was told he was willing to drop the cost $100.00. I am not satified with having to pay the extra because I was not informed, that's like taking your car in for a $75.00 tune up and coming to pick it up and have to pay $275.00 because they found other things that needed work without letting you know about it.

      I used Provider name locked. in the past at my rentals and my own home and haven't had issue, but this is a little hard to swallow. I'm not sure if I'm going to use them again unless this can be resolved.

    - Dwight P.
  • He said my sewer line was backed up with some roots.  He brought out a machine, and cleaned it all out.  A week later, I was having the same issue.  I called them, and let them know that we were having the same issue.  Two hours later, they had someone out.  I had another backup further up the line.  He cleared it out, I have had no problems since, and didn't charge me for the return visit.
    - diane N.
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Sewer Cleaning Companies in Baltimore

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