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Specialized Services reviews in Baltimore

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  • Provider name locked. came in to repair the dryer and the washer. He gave me a price for the repairs, and to order a missing piece. When it arrived, turns out that it's not what's wrong with the dryer. He then proceeded to fix something different, and requested to charge me for more than what we had agreed on. within a couple of days, the washer broke again. The only thing that saved this review from being an "F" all over is that he promptly came back to fix it that time and accommodated my schedule, with no extra charge. I was not happy with the overall service to say the least.
    - Danya K.
  • I purchased a "big deal" to have our furniture removed before we took delivery of our new furniture. My appt. was set up right away, and I was given a 2 hr. window. That morning, about 20 minutes prior to their arrival, I received a phone call to advise me that the guys were on their way. They arrived, introduced themselves, and got right to work. They took the furniture away and loaded up their truck in about 10 minutes. I was really impressed by this company and will definitely use them again should the need arise. They even gave me a business card and a coupon for next time.  VERY Happy with Provider name locked. !


    - Stephanie D.
  •  I waited all the rest of the day but no service was ever activated. Contacted Provider name locked. customer support without any positive result. Was promised call backs multiple times by 6 different agents over 6 days and never once received one. 6 days later I am still without internet service, and still being told "tomorrow" .  It is totally abysmal that a company can act this way and still be in service.   I asked for a manager's contact information multiple times and was told that that information can't be given out.  So there is no accountability whatsoever and customer service can tell you whatever they want.

    I can't in good conscience not let others know how appallingly poor the service is and how frustrating their customer care is. 



    - susan C.
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Specialized Services in Baltimore

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