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Satellite Tv reviews in Baltimore

Real People ~ Real Reviews ~ Real Results

  • Easy to work with.  Reminded us of options.  Made sure we understood, and verified which option we wanted.  Doubled checked our measurements.  Cleaned up afterwards, a huge bonus. Provider name locked. even did  an extra task that was not part of the arrangement.  Gave us a quote beforehand, and was very close to that quote when it came time to pay.  We are repeat customers.  If we decide to mount the sound bar, we will call him.

    Courteous, prompt, friendly, professional, thorough.  I trust him.

    - jane B.
  • Simply put, the most horrible customer service I've ever dealt with. On April 15, 2010 Direct Provider name locked. inadvertently charged my account $250 (I had automatic bill pay - my mistake). When I realized this, I called and asked for my credit card to be returned the $250 which had been mistakenly charged. I was told at that time that the money would be refunded in 72 hours. In 72 hours the money had still not been refunded. I called a second time and they told me that 72 hours was actually "business hours" or roughly 2 weeks. I waited the 2 weeks and the money had still not been refunded. I called a third time and the representative told me that it would be refunded no later than May 21st. May 21st came and the money still had not been refunded. They then told me (after yet another phone call) that the money would be refunded no later than May 27th. May 27th came and no money was refunded. The problem began on April 15th. The money still has not been refunded. I am now dealing with the better business bureau. Direct Provider name locked. 's representatives do not know their own policies, they are arrogant, and when you deal with Direct Provider name locked. , you realize that you mean nothing to them. Heartless, cold, major corporation.
    - Brian H.
  • All calls were returned promptly and work was completed days after initial contact. Job was a challenge to get to satellite dish and figure out what was wrong. Provider name locked. suggested the satellite dish should be mounted higher and quickly did that as well as change several connectors. The problem of the lost signals was difficult to troubleshot-many trips were made from roof, to attic wires, to bedroom connection, to TVs, to basement, etc. He also helped my husband understand how satellite system was wired having been added to and worked on by several companies since original installation and made suggestions on how to make it better as we plan an up coming remodel. When we are ready Provider name locked. will definitely be doing that work. Although job was more difficult and took longer then expected, and additional work was performed using some parts we were charged what was quoted over the phone. I was prepared to pay more. Excellent experience and I've got my Tivo back!
    - MICHELE H.
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Satellite Tv Providers in Baltimore

Companies below are listed in alphabetical order.
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