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It was initially very difficult to contact the proper person to make the arrangements. We almost gave up trying but eventually contacted the proper person, the Aquatics Director. Once we managed to contact the right person, the rental was smooth and went off without a hitch. When we got there, the desk folks were totally professional and knew exactly what to do. They let us in 15 minutes early so we could get dressed and get in the pool exactly at 6:30 p.m. Also, while we paid for 1 hour and just the pool, we also had access to the sauna, and our total stay was scheduled at 1.5 hours. The lifeguard was also good, gracious, and professional. Everyone, especially the birthday girl, had lots of fun.- Malcolm G.
The moon bounce was great, good size and just as ordered. Delivered on time and got it all set up quickly. A different person was to pick up and they came over one hour late to pick up which would not have been bad if someone did not have to wait with it until it got picked up.- GEORGE D.